Registry Patient Access Representative

Be inspired. Be valued. Belong.At Emory Healthcare

At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoingmentorshipand leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be.We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

• Ongoing mentorship development leadership programs

• And more

RESPONSIBILITIES:

• Obtains demographic and insurance information for preregistration/registration on all patients.

• Communicates hospitals financial policies to all patients.

• Identifiespatients whorequireearly financial counseling intervention.

• Collects onself payaccountsco-payand deductibles.

• Maintainsthoroughunderstanding of insurance registration scheduling referrals authorizations and account follow-up.

• Familiar with Advance Beneficiary Noticeprecertification ICD-9 coding Medical Terminology.

• Responsible for obtaining pre-certification and/or managed care referrals forinpatientandout patientencounters.

• Maintains knowledge and is familiar withHealthQuest Global Patient Registration (GPR) IDX Scheduling Millennium chosen Hospital Estimation Tool and other systemsutilizedby Patient Access.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.

• Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare Medicaid and other commercial payers (HMO PPO) preferred.

• CHAA (Certified Patient Access Associate)CPAR(Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.

• AssociatesBachelors or Mastersdegree may be accepted in lieu of certification requirements or experience. Typing skills with a minimum of 35 wpm andgood communicationskills.

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs 0-33% of the work day (occasionally); 11-25 lbs 34-66% of the workday (frequently); 01-10 lbs 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.