In-House Travel Consultant
Ballito - South Africa
Job Summary
Ballito. A fantastic opportunity awaits a passionate and detail-driven In-House Travel Consultant to join a prestigious hospitality group offering exceptional luxury experiences. If you have at least 3-5 years experience as a Travel Consultant thrive in a fast-paced environment love crafting seamless travel journeys and are committed to delivering world-class service this role is for you.
About the Role
Youll be responsible for managing and executing travel arrangements for guests and trade partners ensuring every journey is smooth efficient and aligned with premium brand standards. From flights to transfers and charters youll play a key role in creating unforgettable travel experiences.
Key Responsibilities
Youll be responsible for managing and executing travel arrangements for guests and trade partners ensuring every journey is smooth efficient and aligned with premium brand standards. From flights to transfers and charters youll play a key role in creating unforgettable travel experiences.
Key Responsibilities
- Quote book and manage domestic and regional flights
- Arrange transfers charters and scenic travel experiences
- Build and maintain strong supplier relationships
- Apply pricing strategies margins and commissions
- Support reservations and sales to enhance conversion rates
- Prepare travel documents confirmations and vouchers
- Handle disruptions changes and travel logistics proactively
- Maintain accurate booking invoicing and reporting records
- Deliver professional personalised communication to guests
- 35 years experience as a Travel Consultant
- Relevant tertiary qualification
- Strong knowledge of Southern and East African travel logistics
- Experience in luxury safari or tailor-made travel (advantageous)
- Proven ability to quote and manage flights and transfers
- Understanding of airline fares and routing
- Proficiency in MS Office and travel booking systems
- Excellent communication and organisational skills
- Commercial mindset with strong attention to detail
- Calm solution-driven approach under pressure
- Guest-focused with a passion for exceptional service
- Team player with a collaborative attitude
Required Experience:
Contract