Global Technology Solutions Service Delivery Off-Cycle Internship (Jul Dec 26)
Job Summary
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Information Technology (IT)Management Level
Intern/TraineeJob Description & Summary
At PwC we help clients build trust and reinvent so they can turn complexity into competitive advantage. Were a tech-forward people-empowered network with more than 370000 people in 149 countries. Across audit and assurance tax and legal deals and consulting we help clients build accelerate and sustain momentum. Find out more at .Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration Business Development Chairmans Office Compliance Finance Human Resources Learning and Development Legal Marketing and Communications Operations and Change Management and Technology we power our lines of services to make sure all of us have the right sources services and technology to be the best we can be.
Not all of us work directly with external clients. Some of our most talented people choose to harness their skills experience expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.
How will you value add:
Investigate incidents find the root cause and implement lasting solutions.
Troubleshoot issues with Windows laptops work iPhones Active Directory Windows 11 Microsoft 365 Teams VPN network connectivity and video conferencing.
Build strong relationships with users and deliver excellent support especially for VIPs and legal practice users.
Keep knowledge up to date on hardware software and tools to improve support and operations.
Manage the full lifecycle of user devices including planning receiving deployment return refresh loan repair and disposal.
Support the team lead or manager with tasks such as reporting andservicehardware or software rollout projects.
Requirements:
Degree / Diploma in Information Technology/Systems Computer Science and Computer Engineering from local and overseas universities and polytechnics
Interest in End User Support
Excellent communication skills and a team player
Are keen to develop themselves in the profession
Are highly motivated enthusiasticconfidentand creative
Have agood co-curricular activitiesrecord
Possess strong interpersonal and communication skills
Are service-oriented and committed to teamwork and excellence
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Artificial Intelligence Business Technology Cloud Disaster Recovery Communication Database Disaster Recovery Data Warehousing Disaster Recovery Disaster Recovery Disaster Recovery Solution Development Emotional Regulation Empathy Enterprise Architecture Hardware Troubleshooting Incident Management and Resolution (IMR) Inclusion Intellectual Curiosity IT Business Strategy IT Operations IT Operations Management IT Performance Management IT Project Implementation IT Project Lifecycle IT Support 15 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
0%Available for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Intern
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more