Digital FinTech Consultant

Do you get energized by working closely with clients toshapetheir requirements Do you enjoy sparring with Product Owners andcollaboratingwith adedicated teamto deliver impactful
monthlyreleases Then this could be your next move.

In this role you work at the heart of our digital pension platforms directlyimpactinghow millions of users interact with their pension provider. You translate complex client needs into smart scalable solutions within our portal product Plexus Digital Engagement (PDE).

Youllcollaborate closely with clients Product Owners and developers to deliver meaningful improvements every month in a fast-paced fintech environment.

If you thrive in a fast-paced setting love solving complex challenges and want to make a real impact with every releasethis is the opportunity for you.

Key About Your Role

As a consultant in the PDE delivery team you are the functional expert on our portal solution Plexus Digital Engagement (PDE). You understand how the product works functionally and how it connects to underlying systems.

You act as the key point of contact for clients translating their pension-related needs into scalable solutions within PDE. You challenge requests uncover the real question behind them and ensure the best possible outcome.

You take a critical approach to client requests uncovering the true underlying needs.

Key About Your Responsibilities

• Conducting client intakes

• Creating configuration documentation for functional requirements

• Analyzing and mapping data and mutations between PDE portals and back-office systems

• Investigating incidents and findings

• Aligning with clients on product scope for upcoming releases

• Contributing to test cases and functional product documentation

In projects you collaborate closely with a Project ManagerourProductOwnerand the developersworking as a team to deliver the best results for the client.

Key About Your Team

As aconsultant you will join the Portals Team atKeylane working within PDE.
PDEour front-office solution seamlessly integrating withKeylaneback-office systems (Plexus LifetimeLeanApps) or external back-office platforms. Plexus itself is our core back-office system.

Within the PDE team we develop participant- employer- and advisor portals for pension funds insurers and administrators. These portals are enriched by a wide range of customer journeys embedded in our product offering.

Our team is structured into three key areas: Product Management Product Development and Delivery:

• Product Managementdefines and evolves the Plexus DE product based on internal and external requirements and priorities.

• Product Developmentbuilds and enhances the Plexus DE software according toKeylanestandards.

• Deliveryensures customer-specific implementations through configuration (and occasional lightcustomization).

As aconsultantyou willoperatewithin the Delivery PDE team.

Product Development delivers the portalsincluding all modules and customer journeysas a unified SaaS releaseon a monthly basis. The Delivery team then tailors the solution for each client including styling content pension configuration and back-office integrations.

• Has strong analytical skills

• Has basic knowledge of life insurance and/or pensionsor the ambition to develop it

• Is digitally driven and comfortable collaborating with developers

• Thrives under pressure and takes a hands-on approach

• Can translate client needs into clear developer requirements and uncover the real question behind the request

• Can manage multiple priorities simultaneously

• Gains energy from solving problems and creatinghappy customers

• Has experience with or affinity for software testing

• Can speak both English and Dutch at a working level

*A Certificate of Conduct (VOG) and reference check are part of the application process.

*Each employee within Keylane must follow training on information security and irrespective of the role basic information security responsibilities apply.

• A monthly gross salary (for a Senior) between 4350 and 5800 based on 40 hours per week;
• 8% holiday allowance of your total gross salary;
• A profit share;
• A pension scheme with the option to save extra;
• Travel reimbursement: Receive a mileage allowance of 0.23 per km or an NS Business Card which can also be used for personal travel
• 24 holiday days (with the option to buy extra) and 7 inclusion days which can be exchanged with fixed Dutch national holidays allowing you to take them when you like;
• Flexibility in working environment. As part of a hybrid working team you will work partly from home and partly from the office. If you work in the office a free lunch is waiting for you every day. If you work from home you will receive a working from home allowance ( 4 net per day) and internet allowance ( 35 net per month);
• The possibility of working remotely from abroad for up to 2 months per year;
• The possibility to lease a bike through our bike leasing program;
• A one-year contract that subject to satisfactory performance will be converted into a permanent contract;
• The opportunity to develop yourself at our Academy through courses and training both professionally and personally;
• A comprehensive vitality offer to help you stay healthy;
• An active and fun community of Keylaners. We also have after work drinks at our in-house pub every Thursday.

Required Experience:

Contract