MS Dynamics 365 AI Developer

Role Overview

We are seeking aDynamics 365 AI Developerwith strong experience inDynamics 365 Customer Engagement and Power Platform along with exposure toAI-driven solutions. This role involves building intelligent applications enhancing CRM capabilities and integrating AI-powered features to support business processes.

Key Responsibilities

Dynamics 365 Development

• Design develop and support customizations withinDynamics 365 CE including plugins workflows and JavaScript components
• Implement enhancements bug fixes and system improvements aligned with business needs
• Work closely with functional teams to translate requirements into scalable technical solutions
• Participate in code reviews testing and deployment activities across environments

Power Platform & AI Solutions

• Build and maintain applications usingPower Apps (Canvas and Model-driven)and automate processes viaPower Automate
• Develop AI-driven solutions usingCopilot Studio including chatbots and virtual assistants
• Configure conversational flows entities and integrations for AI-based interactions
• LeverageAI Builderfor automation scenarios such as prediction models and document processing

Integration & Architecture

• Integrate Dynamics 365 with enterprise systems usingREST APIs Dataverse Azure Functions and Logic Apps
• Ensure solutions meetsecurity performance and governance standards

DevOps & Lifecycle Management

• SupportCI/CD pipelines and release processesusing Azure DevOps
• Follow best practices forapplication lifecycle management (ALM)
• Maintain technical documentation and assist in deployment cycles

Required Skills & Experience

• 5 years of experienceworking with Microsoft Dynamics 365 CE and Power Platform
• Strong development experience withC# .NET JavaScript and Dynamics 365 SDK
• Hands-on exposure toCopilot Studio and AI Builderfor building AI-powered solutions
• Experience withPower Apps Power Automate and Dataverse
• Knowledge ofAPI integrations and Azure-based services
• Familiarity withsolution management version control and deployment processes
• Strong analytical and problem-solving abilities with good communication skills

Preferred Qualifications

• Microsoft certifications such as:
  • Power Platform Developer Associate (PL-400)
  • Dynamics 365 Developer Associate
  • PL-600 or MB-600 (for architecture exposure)
• Experience withPCF controls and Power Pages
• Exposure toAzure AI services AI Foundry or advanced AI integrations

Understanding ofAgile methodologies and ITIL processes