Product Analyst (3 month contract)

• We break new ground. Youll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment.
• We get stuck in together. Genuine collaboration across all departments. Your ideas matter here regardless of your role or how long youve been with us.
• We stay curious. Continuous learning is essential. Youll have dedicated time and budget for development working alongside industry experts who are genuinely invested in your success.
• We own it. Full accountability and autonomy over your work means youll build client relationships see real-world impact and be recognised when you go the extra mile.

Our Strategy & Experience team sits at the heart of CTIs human-centred approach to digital transformation. We are a blend of deep thinkers and practical doers who transform complex business challenges into intuitive digital solutions. Working across public non-profit and commercial sectors we act as the glue between our clients loftiest goals and our technical teams execution. We dont just build things; we ensure were building the right things by being tireless champions of user needs and business value.

What youll be doing

• Commercial Strategy & Prioritisation: Grounding discovery work in revenue outcomes - assessing e-commerce capabilities identifying high-value opportunities and developing ROI-based frameworks to determine where to focus effort first.
• Discovery & Insight: Running workshops and collaborative sessions to surface business needs map jobs-to-be-done and define the value exchange between user needs and commercial goals.
• Feasibility & Audit: Sense-checking proposed solutions against existing technical capabilities identifying gaps or dependencies and ensuring strategic ambition is matched by delivery reality.
• Backlog & Roadmap Development: Translating discovery outputs into structured prioritised backlogs with incremental delivery slices and building phased implementation roadmaps with a clear business case for each stage.
• Stakeholder Alignment: Acting as a connective thread across business technical and design teams - facilitating workshops driving decisions and maintaining momentum across workstreams.

What experience you need to be successful

• Product Ownership in practice: Youve operated as a Product Owner or senior analyst on complex digital programmes comfortable holding the space between stakeholders and delivery teams without needing a formal title to do it.
• Commercial acumen: You understand how digital products make money. Whether thats conversion optimisation revenue modelling or ROI-based prioritisation and you know how to keep that lens applied throughout discovery.
• Structured discovery: Youre experienced in turning ambiguous briefs into clear actionable insights mapping user needs to business outcomes and identifying where the greatest commercial opportunity lies.
• Agile fluency: Youre comfortable shaping and prioritising backlogs writing user stories and slicing work into meaningful increments that deliver value early and often.
• Workshop facilitation: Youve designed and led working sessions with senior stakeholders able to build consensus surface the right conversations and leave the room with clear decisions and next steps.
• Communication & artefact creation: You produce clean compelling artefacts; roadmaps prioritisation frameworks business cases - that land equally well with a C-Suite audience as they do with a delivery team.