Holiday Sales Assistant Owner and Guest Experience Manager HS1

Your career your way. Join our fantastic reception team as Assistant Owner & Guest Experience you an empathetic people person looking for a career with a little more fun Join our reception team where guest experience comes first and creating amazing memories is second nature. So why Parkdean ResortsWell besides the one-of-a-kind team culture stunning locations across the UK and the chance to work with the UKs largest holiday park organisation we can offer:The chance to develop your skills and boost your career across our 66 parks as one of the best in the biz when it comes to apprenticeships weve got your back when it comes to training!Youre never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.A team member discount of 30% available on everything from fabulous food to delicious drinks and even our fun leisure awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms weve got deals on lots of brands just for want to be a force for good and caring for our parks people and planet is a natural component of the way we do business. We celebrate our people communities and natural environment enabling us to enhance the amazing memories we create for many years to you will be the guest and owner experience by turning feedback into actions that improve service performance and satisfactionSupport the team in meeting and exceeding guest experience targetsHelp train and develop the experience team to deliver exceptional serviceManage telephones during operational hours to ensure seamless communicationHost unforgettable forums drop-ins and social events that delight your parks communitySupport in the management of budgetary costs for owner sales and monitor and maintain effective cost controlsAre we the right fit for youAt Parkdean Resorts we dont leave unforgettable moments to pitch in we have fun and we grow inspiring each other to make great things happen every single day. Were Parkdean people and we do everything we can to ensure our guests and owners create amazing Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests please contact Stephanie at