Open Source Intelligence Investigator (Brand Protection)
Job Summary
The role - whats you day to day going to look like
We are seeking a highly analytical and detail-oriented OSINT Investigator to support our Brand Protection initiatives by identifying investigating and mitigating online brand abuse. This role combines advanced open-source intelligence (OSINT) research with operational execution of test purchases to validate suspected counterfeit activity and unauthorized sales.
The ideal candidate brings strong investigative expertise exceptional reporting skills and a proactive client-facing addition to conducting investigations this role requires the ability to engage with customers and prospectsclearly articulating OSINT findings and test purchasing methodologies and supporting the adoption of these services.
Key Responsibilities
OSINT Investigations & Reporting
- Conduct in-depth OSINT investigations to identify counterfeit products trademark infringements and unauthorized sellers.
- Monitor e-commerce marketplaces social media platforms and websites for brand misuse.
- Analyze seller ecosystems digital footprints and patterns of infringement activity.
- Produce high-quality evidence-based OSINT reports including:
- Seller identification and risk profiling
- Comprehensive infringement documentation (screenshots URLs metadata)
- Link and network analysis
Test Purchasing (Undercover Buying)
- Plan and execute covert test purchases from suspected infringing sellers.
- Ensure adherence to operational legal and compliance guidelines to maintain anonymity and integrity.
- Manage and document the full lifecycle of test purchases including:
- Order placement and payment methods
- Shipping logistics and timelines
- Inspect received goods to assess authenticity and identify counterfeit indicators.
- Document findings through detailed reports including photographic evidence and product assessments.
Evidence Handling & Service Enablement
- Compile robust evidence packages to support legal actions enforcement measures and takedown requests.
- Collaborate with internal and external stakeholders to support enforcement and escalation processes.
- Support pre-sales and post-sales activities by explaining OSINT methodologies and test purchase services.
- Build trust with clients through professional communication and subject matter expertise
Qualifications :
Requirements to succeed
- Experience: 3 years in OSINT report and test purchase service delivery
- Specialized Knowledge:Strong expertise in OSINT methodologies tools and investigative techniques.
- Client-Facing Skills: Strong track record of collaborating with Customer Success and managing direct client relationships in English.
Additional Information :
What we offer
- Youll have top-notch Private Health Insurance fully covered by the company.
- 23 working days of holidays per year plus the local public holidays.
- Indefinite Contract.
- Fridays we have reduced working hours. And every weekday during August.
- Tax relief/ Retribución Flexible will also be available for you.
- We offer a discount with the amazing DIR gyms!
- We have a Referral policy with a very sweet Bonus scheme.
- We have a hybrid model with a flexible start time.
- At the office we offer fresh fruit and a huge variety of different kinds of milk coffee thé and cereals.
- We also host monthly after works and internal events with guest speakers that allow us to share good times together and learn something new!
We are an equal opportunity employer and value diversity at our company. We encourage all applicants regardless of race religion or belief (if any) color nationality ethnic or national origin gender gender identity pregnancy and maternity sexual orientation age marital and civil partnership status or disability status.
If you think this is the right move for you and you match the description just apply! Well get in touch with you for an interview if you are one of the selected candidates.
Remote Work :
No
Employment Type :
Full-time
About Company
What's Red Points all about?Red Points is the most widely used solution to recover digital revenue.Over 1,000 companies rely on our platform to fight counterfeits, piracy, impersonation, and distribution abuse. They leverage Red Points to take back the revenue that’s rightfully theirs ... View more