TMS Manager, UPM Pulp, APAC

Would you like to join a global growing company that innovates for a more sustainable tomorrow UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices we strive to create a positive UPM experience for all our employees around the world. We live by our values trust and be trusted achieve together renew with courage. Together we can renew the everyday for a future beyond fossils!

Learn more about us as a workplace are now looking for a Manager Technical Marketing and Customer Service to join our UPM Pulp team. The position will be based in Shanghai or work from home in China.

As the worlds leading multifibre pulp supplier UPM Pulp creates value for our customers with our broad product portfolio and deep technical knowledge of both hardwood and softwood fibres.

UPM Pulp serves the global market with a comprehensive range of sustainably produced eucalyptus birch and softwood pulp grades for a variety of tissue specialty paper board printing and writing paper and other applications. Our reliability as a supplier is based on our modern and efficient mills in Finland and Uruguay a dynamic sales force local technical support and service and long-term logistics partners.

Greetings from your future manager

Welcome to our Pulp this position you have an opportunity to work in an International Sales & Marketing environment. Together we focus on meeting customer needs providing professional technical service and cooperation with customers. This position offers you a good insight to our sustainable business. Lili Zhou Senior Manager TMS APAC

What you will do

UPM Pulps global Technical Marketing and Customer Service Team works closely with pulp customers in hands-on development projects and problem-solving issues. Your main task is to work proactively on technical issues primarily with our current and potential pulp customers and tissue application focus:

• Cooperate with customers in projects for pulp application and furnish optimization
• Provide recommendations plan and lead mill trials to support customers on maximize pulp properties.
• Support on successful use of UPM Pulp products through technical knowhow from multiple fibres and various end uses (tissue end use focus).
• Cooperate with product managers and global TMS team for product development.
• Monitor tissue technology and quality development new products development needs.

Who you are

• You have bachelors degree preferably masters degree in engineering Paper and Pulp Technology or equivalent
• Above 5 years hands-on paper production product developments R&D experience from the tissue paper machinery pulp and paper chemical application industry are considered as an advantage
• You have high motivation excellent team working skills and willingness to take initiative
• You are customer centricity oriented and determined to maintain excellent professional relations with clients based on transparency and trust.
• You have excellent communication and presentation skills (both verbal and in writing)
• You are fluent both in spoken and written Chinese and English.
• You are flexible and ready to travel.

This is what we offer to you

• A meaningful job: We have an inspiring purpose We renew the everyday for a future beyond fossils. Our work is impactful and transformative.
• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international multi-business organization offering plenty of avenues for personal growth.
• Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious science-based sustainability targets in all areas from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity offering a work environment in which everyone can be themselves.

Additional information

For support with submitting your application please contact the HR Service Center at

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