Manager GSA Program Management

POSITIONSUMMARY

Vertivishiringa Manager of ProgramManagement forour Busbar and Switchgear responsible for managing multiple key customer projects and liaising with the project management team to drive communication and coordination between external partners for our data center customer base(customers general contractors site personnel suppliers) and internally across departments(Sales Operations Purchasing Field Services and Finance) to deliver exceptional customer service and on-time delivery for our customers from order acknowledgement to equipment startup.

The Manager of Program Management is responsible for the successful execution of a project including cost schedule quality and managementteamindrivingprojecttasksto completion while taking ownership of Vertiv scope delivery as the primary Vertiv project owner for internal and external stakeholders.

ThisisakeyleadershiproleandwillberesponsibleforimplementingVertivsGlobalstrategyandexecutionforthemultiple accountsworking with cross functional leaders through lines of business commercial and service organizations. Teamwork with global divisions of Vertiv is of paramount importance as is the ability to work well with respected executive leaders for each client.

RESPONSIBILITIES

• Manage a team of projects managers and project coordinators to ensure effective delivery and execution of projects.
• WorkswiththeProjectManagementOffice(PMO)tohelp defineanddevelopmethodsandproceduresandinstitutebest practices. Ensures all procedures are enforced on projects.
• group leaders to develop project execution plans. Coordinates with Order Management plant production Logistics contractorsservicesandwarrantygroupsthroughouttheprojectservingasprimarypointofescalationforpotential conflicts to avoid impact to the customer.
• project reporting and KPIs. Document meeting notes action items and follow through to completion.
• Ensureserviceanddeliveryexecutionanddeliveryofcontractrequirementsandcustomerexpectationsbyenforcingcross- functional management of project execution teams.
• Identifyprojectrisksandaccompanyingriskmitigationplantoensurethatissuesareresolvedinatimelymannerand communicated to the stakeholders.
• term and long-term resolution.
• Builddevelopandmaintainbusinessrelationshipswithkeystakeholders(contractorscustomerssuppliersetc.)
• Ensureserviceanddeliveryexecutionanddeliveryofcontractrequirementsandcustomerexpectationsbycollaborating with cross-functional operational teams.