Director, Strategy & Transformation, Clinical Support & Performance

Union: Non-Union
Number of vacancies: 1 (One)
New or Replacement Position: Replacement
Site: Toronto General Hospital 200 University Ave.
Department: Clinical Support & Performance
Reports to: Executive Vice President Clinical Support & Performance
Salary Range: $115730 - $165730 annually
Hours: 37.5 hours per week
Status: Permanent Full-Time
Closing Date: April 29 2026

Position Summary

The Director Strategy & Transformation supports the Executive Vice-President Clinical Support & Performance (CS&P) and plays a key role in advancing strategic initiatives across the portfolio and the broader University Health Network (UHN). This position offers a unique opportunity to contribute to enterprise-wide transformation and help shape the future of healthcare within a complex academic health system.

Duties

• Oversee Real Estate & Capital Strategy (RECS) Committee reporting and Board/Committee updates ensuring accurate timely and compliant governance reporting and alignment with enterprise approval and risk requirements.
• Act as the primary liaison with Corporate Governance and Risk Management partners to ensure alignment with Board processes and enterprise risk frameworks escalating and supporting resolution of emerging issues.
• Lead the development and execution of the organizations strategy management system including the balanced scorecard framework ensuring it is embedded and operationalized across the portfolio.
• Partner closely with the EVP to define translate and execute portfolio priorities ensuring clear timelines deliverables and performance expectations are implemented and actively monitored.
• Lead the annual refresh and implementation of the CS&P portfolio strategic plan ensuring alignment with enterprise priorities and execution across portfolios and operational partners.
• Design implement and manage system-wide planning and execution processes ensuring tracking mechanisms are in place to monitor progress and drive completion of strategic and special initiatives.
• Develop monitor and actively use KPIs dashboards and scorecards to track performance identify gaps and support data-driven decision-making and corrective action.
• Support and participate in key committees and working groups including managing logistics preparing materials tracking actions and representing the EVP as required.
• Collaborate with senior leaders to identify and actively manage risks dependencies and issues ensuring timely escalation and resolution to support successful execution of initiatives.
• Develop clear concise executive-level presentations reports and materials to support both strategic decision-making and operational updates.
• Translate health system trends and best practices in strategy change management and system transformation into actionable recommendations for the EVP and leadership team.
• Support program development and lead implementation and change management activities to ensure initiatives are effectively executed adopted and sustained.
• Provide coaching and day-to-day guidance to team members and contributors supporting execution of deliverables and building capability in project delivery and change management.
• Monitor and actively manage risks performance and emerging issues related to strategic plan execution escalating and resolving issues impacting delivery.
• Perform other duties consistent with a Director-level working role including hands-on execution of priority initiatives as required.

Qualifications :

• Masters degree in Health Administration or a recognized equivalent required.
• 10 years of progressive experience in healthcare strategy transformation or management within a complex matrixed environment.
• 10 years of progressively responsible experience in a senior-level professional development planning or project management role.
• At least 7 years of management experience in a hospital setting.
• Demonstrated experience leading enterprise or portfolio-level strategic planning and execution including translating strategy into operational plans managing implementation and delivering measurable outcomes.
• Proven experience leading and delivering complex multi-stakeholder initiatives end-to-end with strong capability to remove barriers resolve issues and ensure successful execution (PMP certification considered an asset).
• Experience partnering with senior executives providing both strategic advice and active support in execution including preparation of briefing materials reports and presentations for leadership and/or Board-level audiences.
• Strong analytical skills with experience developing interpreting and actively using data KPIs scorecards and dashboards to monitor progress and drive action.
• Experience managing budgets financial planning processes and resource allocation with accountability for ensuring effective use of resources.
• Demonstrated ability to identify assess and actively manage strategic operational and reputational risks including escalation and mitigation in real time.
• Excellent leadership and interpersonal skills with the ability to influence align and mobilize stakeholders across all levels of a complex organization.
• Exceptional communication skills including the ability to translate complex information into clear actionable insights for executive audiences.
• Strong organizational and execution skills with the ability to manage competing priorities drive timelines and deliver results in a fast-paced environment.
• Demonstrated ability to lead change initiatives with a strong focus on implementation adoption and sustained outcomes.
• Sound judgment political acuity and the ability to operate effectively in ambiguity while maintaining focus on delivery and results.
• Proficiency with Microsoft Office tools (Word Excel PowerPoint) and related systems used for analysis reporting and execution tracking.
• Demonstrated commitment to professionalism confidentiality and effective collaboration within a diverse and inclusive environment.

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Full-time