The Company Our client is expanding their Service Desk Team and is currently looking to add a First and Second Line Service Desk Officer to their service desk team on a 8-month contract basis.
The Role You will be the core contact dealing with level 1 and 2 support queries over the phone and via email. This role is customer focused and would ideally suit a service desk technician who has over 12 months experience providing 1st line support.
Your Skills
Providing Level 1 and 2nd ICT support.
Configure Install and test and monitor ICT network equipment software servers and other infrastructure.
Resolve problems with ICT network and infrastructure.
Manage and report incidents and requests using the IT Help Desk system
Liaise with equipment and suppliers to resolve issues.
Office 365 experience preferable
Benefits
Attractive rate
Supportive and well-established team environment
Apply Today
To be considered for this role please submit your CV today by clicking the Apply button or send your CV directly to
Required Experience:
Unclear Seniority
Job DescriptionThe CompanyOur client is expanding their Service Desk Team and is currently looking to add a First and Second Line Service Desk Officer to their service desk team on a 8-month contract basis.The RoleYou will be the core contact dealing with level 1 and 2 support queries over the phone...
Job Description
The Company Our client is expanding their Service Desk Team and is currently looking to add a First and Second Line Service Desk Officer to their service desk team on a 8-month contract basis.
The Role You will be the core contact dealing with level 1 and 2 support queries over the phone and via email. This role is customer focused and would ideally suit a service desk technician who has over 12 months experience providing 1st line support.
Your Skills
Providing Level 1 and 2nd ICT support.
Configure Install and test and monitor ICT network equipment software servers and other infrastructure.
Resolve problems with ICT network and infrastructure.
Manage and report incidents and requests using the IT Help Desk system
Liaise with equipment and suppliers to resolve issues.
Office 365 experience preferable
Benefits
Attractive rate
Supportive and well-established team environment
Apply Today
To be considered for this role please submit your CV today by clicking the Apply button or send your CV directly to