Patient Care Coordinator (Part-Time Position) – Join Our Innovative Mental Health Team!

Patient Care Coordinator (Part-Time Position) Join Our Innovative Mental Health Team!

Minnesota Ketamine and Wellness Institute $24$28/hr Part-Time (No Benefits)

Support patients through intake scheduling insurance verification and coordination of ketamine Spravato TMS and therapy services. Be a vital part of a compassionate collaborative clinic. Organized reliable and patient-focused professionals thrive here.

Schedule:

• Tuesday & Thursday: 8:00 AM 5:00 PM
• Wednesday: 8:00 AM 2:30 PM

About Us

Minnesota Ketamine and Wellness Institute is a growing mental health practice offering compassionate patient-centered care including ketamine infusions Spravato TMS (Transcranial Magnetic Stimulation) medication management and therapy. Our team is dedicated to providing innovative treatments in a supportive environment.

Position Overview

We are seeking a Patient Care Coordinator who will also serve as an Assistant to the PMHNP (Psychiatric Mental Health Nurse Practitioner). This part-time role supports clinical and administrative workflows including patient intake insurance preauthorizations scheduling and coordination of specialized mental health treatments.

This role is ideal for someone who enjoys guiding patients through treatment options while working closely with a provider in a collaborative care setting.

Key Responsibilities

• Coordinate new patient intake and onboarding calls
• Explain care options including therapy medication management ketamine Spravato and TMS
• Conduct first-line verification of patient eligibility for specialized treatments
• Gather and organize insurance and clinical information for provider review
• Schedule appointments across all service lines
• Obtain and track insurance preauthorizations including monitoring expiration dates
• Maintain accurate patient records and complete end-of-day charting (including Spravato REMS)
• Serve as backup to the front desk during vacations sick days and high-volume periods
• Greet patients answer phones and process payments
• Support a smooth positive patient experience

Key Traits & Skills

• Strong reliability calm presence and professionalism helping ensure the clinic runs smoothly
• Organized and detail-oriented with multitasking ability
• Compassionate patient-focused communication
• Must have experience with insurance verification preauthorizations or mental health/medical clinic office workflow

Why Join Our Team

• Work directly with a PMHNP in a collaborative supportive environment
• Be part of a practice offering innovative mental health treatments including ketamine Spravato TMS medication management and therapy
• Meaningful work helping patients access life-changing care
• Consistent part-time schedule (no benefits)

How to Apply:
Please submit your resume by emailing it to
. Be sure to include the position youre applying for in the subject line. When applying please include a brief sentence confirming that you can consistently work the scheduled hours (Tuesdays & Thursdays 8:00 AM 5:00 PM and Wednesdays 8:00 AM 2:30 PM) and that you are comfortable in a patient-facing role.

Required Experience:

Junior IC