People Support Operations Specialist Contracts

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Position

The People Support Operations Specialist combines being the first point of contact for P&C-related enquiries for all Roche people with executing Employee Lifecycle Management (ELM) activities.

While this role is integrated into the global PSO (People Support Operations) structure and supports general ELM processes it carries a specialized focus on the Spanish market. Initially the primary mission is the end-to-end creation and management of Spanish labor contracts. As the role evolves and efficiencies are gained the specialist will expand their contribution to other P&C processes ensuring a dynamic and growth-oriented career path.

Your Key Responsibilities

1. Specialized Service Delivery (Spain Focus)

• Contract Management: Lead the exclusive creation of Spanish labor contracts ensuring 100% legal compliance.
• Legal Advisory: Interpret and apply the Spanish Workers Statute (Estatuto de los Trabajadores) and the General Social Security Law to daily operations.
• Collective Agreements: Analyze and apply different Collective Bargaining Agreements (Convenios Colectivos) regarding specific clauses wages and working hours.
• Labor Reform Expert: Execute contract modalities following the latest labor reforms (e.g. fijos-discontinuos production-based or EU-funded contracts).
• Inquiry Resolution: Provide expert support on Spanish P&C policies and administrative activities via the People Portal (chat tickets).

2. Operational Excellence & Data Integrity

• Workday Maintenance: Execute system data maintenance for recruiting onboarding and employee movements with high accuracy.
• Process Improvement: Identify opportunities to streamline the contract creation process and contribute to the update of SOPs/Work Instructions.
• Compliance: Display high integrity and comply with Roche guidelines specifically regarding Data Privacy (GDPR) and Spanish labor regulations.

3. Collaboration & Stakeholder Management

• Matrix Environment: Work independently within a matrix organization collaborating with regional and global peers to ensure consistent service.
• Relationship Building: Proactively manage relationships with Talent Acquisition Business Partners and the ELM team in Budapest.

Who You Are

Academic & Technical Background

• Education: Bachelors Degree in Labor Relations & Human Resources Law or Business Administration (ADE). Also similar university background will be evaluated.
• Experience: 1-3 years of experience in HR services or customer service environments.
• Technical Skills: * Deep knowledge of the Spanish legal labor framework.
• Proficiency in Workday HR processes.
• Efficient handling of Google Suite.

Competencies & Soft Skills

• Language: Native/Bilingual proficiency in Spanish is essential along with strong professional English (written and spoken).
• Adaptability: Ability to thrive in a fast-paced changing and multicultural environment.
• Proactivity: A growth mindset with the ability to take ownership of tasks and seek continuous learning.
• Communication: Strong ability to create a positive dialogue with stakeholders to understand and solve their needs.

What We Offer

In this role you wont just be creating contracts. You will be the guardian of the employee experience for Roche Spain starting from their very first document. Although your primary focus is labor compliance you will have the opportunity to participate in global P&C projects as part of the People Support Solutions network.

Who we are

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.