Program Supervisor Children's Long Term Support Waiver Program Waukesha County

Program Supervisor Childrens Long Term Support (CLTS)

Location: Waukesha County WI
Job Type: Full-Time Benefits Eligible
Schedule: MondayFriday 8:00am5:00pm (flexibility required)

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Program Supervisor to lead our Childrens Long Term Support (CLTS) team in Waukesha County.

CLTS is a federally funded Medicaid program supporting children with developmental physical or severe emotional disabilities. This role provides clinical and operational leadership for a team of Care Coordinators while maintaining regular contact with children and families served.

Key Responsibilities

• Lead coach and supervise a team of Care Coordinators
• Ensure quality service delivery and compliance with CLTS Medicaid licensing and contract requirements
• Monitor documentation outcomes and productivity standards
• Conduct case reviews case consultation and provide direct service coverage as needed
• Oversee staff training performance evaluations scheduling and accountability
• Partner with Human Capital on hiring onboarding and staff development
• Support billing financial oversight and program budget management
• Build and maintain relationships with families community partners and funders
• Participate in program growth marketing and community outreach efforts

Qualifications

Required

• Bachelors degree in Human Services or closely related field
• Minimum 2 years of experience working with children with disabilities and/or families
• Valid drivers license and reliable transportation

Preferred

• Supervisory experience
• Experience with the Childrens Long Term Support (CLTS) Waiver Program

Compensation & Benefits

• Public Service Loan Forgiveness (PSLF) eligible employer
• Medical dental and vision insurance
• Paid Time Off 10 paid holidays
• Mileage reimbursement
• 403(b) retirement plan
• Annual wage increases prioritized
• Employee Assistance Program
• Service awards and recognition
• Hybrid role: Ability to work 1 day/week from home!

Why Join LSS

• Missionâdriven work supporting children and families
• Collaborative teamâbased environment
• Opportunities to lead grow and make a meaningful impact

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer (EOE).