Client Service, Project Manager

Overview:

The Client Service team connectsGuidepointsclients with subject-matter experts to better inform their business decisions. They take the time to understand each clients specific research needs and deliver the experts closest to the topic often within hours.

Play a vital role in Guidepoints success.

As a Project Manager on the Client Service team you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects.

This is a hybrid position out of our Phoenix office.

What Youll Do:

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
• Coordinate and work with a team of Associates to execute requests for clients who are conducting research and due diligence on industry trends market opportunities new products and technologies and more
• Provide training to Associates regarding best practices around prospective Advisor sourcing recruiting interaction and screening in order to provide the best Advisor match for each client project
• Work closely with the Business Development teams to optimize your clients use of Guidepoints services
• Work with other Project Managers on the team to provide industry guidance for projects

What You Have:

• Bachelors Degree
• 2 - 4 years of client-facing or account management experience
• Previous experience managing a team
• Work authorization required
• Outgoing personality with the ability to speak with people at all professional levels
• Excellent priority management and ability to work within tight deadlines
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment
• PMP certification is neither required nor desired

What We Offer:

The annual base salary for this position is $62000. Additionally this position is eligible for an annual discretionary bonus based on performance.

You will also be eligible for the following benefits:

• 15 PTO days 10 legal holidays and sick days
• Comprehensive medical dental and vision plans
• Will match up to 10% of employee contribution for 401(k) life insurance paid time-off and parental leave plans
• Commuter benefits and a corporate gym rate
• Development opportunities through the LinkedIn Learning platform
• Free snacks and beverages in the office
• Friday happy hour and Summer Fridays
• Year-round corporate athletic league
• Casual work environment team building and other social events

About Guidepoint:

Backed by a network of nearly 1.75 million experts and Guidepoints 1600 employees worldwide we inform leading organizations research by delivering on-demand intelligence and research on request. With Guidepoint companies and investors can better navigate the abundance of information available today making it both more useful and more powerful.

At Guidepoint our success relies on the diversity of our employees advisors and client base which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community regardless of background identity or experience.

AI Disclosure

For select roles our company is uses an AI interview intelligence platform to transcribe and summarize interview notes allowing our interviewers to fully focus on you as the candidate.

The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability please contact

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