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Essential Duties & Responsibilities:

• Lead train and mentor a team of sprinkler technicians supervisors and inspectors.
• Establish an ongoing training program to provide training on all types of Fire Sprinkler systems to the field team.
• Establish an ongoing training program to teach customer service skills and the importance of properly handling customers needs.
• Handle all Operations disputes including the customer and any billing discrepancies.
• Handle all personnel issues for the Operations department including performance evaluations and both verbal and written warnings for disciplinary reasons.
• Regularly meet with customers vendors and subcontractors to gain feedback on how we can improve.
• Evaluate manpower requirements and make recommendations to the Management Team on the addition or deletion of employees and be responsible for hiring all new employees in the Operations Department.
• Create performance data to track achievements for each area and provide weekly feedback to the Management Team.
• Conducts performance evaluations that are timely and constructive.
• Plan and prioritize projects (installation/service) to meet deadlines customer needs and contract requirements.
• Manage project budgets gross margins and cost-containment procedures.
• Perform other duties assigned by management.

Education/Qualification:

• A minimum of 5 years of operations management experience is required.
• Previous Fire Sprinkler experience is required.
• Registered Manager (RME-G or similar) license is a bonus.
• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.

Other Duties:

• Adheres to the Code of Conduct Confidentiality Agreement and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to access and navigate the production facility.
• Must be able to lift 15 pounds at a time.

Benefits and Perks:

• Excellent pay

• Medical dental vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for theALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire and Safety is an Equal Opportunity Employer