Senior Actuarial Manager Associate Director

Description

The Experience Analytics Shared Service Center (XPSSC) plays a pivotal role supporting business units in their monitoring and experience study capabilities as well as ensuring the Asia segment is future ready to adopt new technology support sustainable quality growth in Asia and our strategic priority of using AI to reimagine how we work and create value.

The Senior Actuarial Manager/Associate Director Developed Markets will lead the modernization initiatives with respect to developed markets. This includes initially supporting ADM (Actuarial Data Modernization) PBI monitoring dashboards build and subsequently conducting end to end study analysis for studies monitoring and forecasting.

Position Responsibilities:

• Lead endtoend lapse mortality morbidity experience studies for developed markets including scoping data validation analysis recommendations documentation and audit readiness.

• Drive modernization of experience analytics supporting ADM data modernization and shaping future study workflows controls and templates.

• Oversee quarterly and monthly monitoring using PBI dashboards to explain trends exceptions and G/L impacts to senior stakeholders.

• Translate analytical results into clear business narratives providing insights and actionable recommendations for pricing valuation and management teams.

• Engage regularly with BU Chief Actuaries and experience teams to gather feedback align methodologies and continuously improve XPSSC value delivery.

• Partner with IT and RAS/GFA teams to ensure data pipelines dashboards and analytical outputs meet actuarial needs and RAS/GFA governance standards.

• Champion consistency and best practices maintaining standardized templates documentation and study methodologies across Asia.

• Identify opportunities for automation and AI-enabled analytics reducing manual work and improving efficiency and insight quality.

• Manage coach and develop junior actuarial staff providing technical guidance performance direction and professional growth support.

Required Qualifications

• Fellow or nearFellow (FSA or Equivalent) with 7-10 years of actuarial experience

• Strong technical capability in experience study methodologies GLMs exposure/AE calculations credibility and trend analysis; proficiency in SQL R Python or similar analytical tools.

• Demonstrated leadership experience including coaching junior staff and providing technical oversight.

• Proven ability to engage and influence senior stakeholders with clear communication skills to translate complex analytics into actionable insights.

• Experience working in modernizing data environments (e.g. data lakes ADM/EDL dashboards) is a plus.

• Handson work in mortality morbidity and/or lapse experience studies is a plus

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .