Fire ICT Engineer (Redeployment 22783)

• Suffolk County Council
• Address: Ipswich East Fire Station Ipswich Suffolk IP3 9SJ
• Salary: 34434 per annum (pro rata for part time)
• Hours: 37 hours per week flexible working options available
• Contract: Permanent

Technology underpins every part of Suffolk Fire and Rescue Service and your skills could help keep our organisation running smoothly.

From advanced communication systems and a state-of-the-art Fire Control suite to data and asset management logistics and the always-on critical operational systems our teams rely on every day ICT is the backbone of the Service supporting every function that enables us to keep the people of Suffolk safe.

As we continue our digital and data transformation were looking to recruit a Fire ICT Engineer to join our Fire ICT Team. The ideal candidate will want to work within a dynamic essential and supportive public service organisation where they can make a real difference across a range of exciting projects.

Reimagine the possibilities.

Your role and responsibilities

Working in Fire ICT your days will be varied and busy and will include tasks such as:

• Maintaining specialised systems such as radio communications telephony (including Integrated Communication Control System) and emergency alerting platforms.

• Providing technical support for IT infrastructure networking systems and data centre technologies including installation configuration troubleshooting and monitoring.

• Participating in ICT projects and following training joining the on-call rota to support critical systems out of hours.

• Implementing security measures to protect data integrity and confidentiality ensuring compliance with ICT policies and regulations.

• Responding to ITSM tickets daily resolving issues where possible and escalating with full details to senior engineers Fire ICT Managers or third parties.

What you will bring to the role

• Genuine passion for technology and innovation with curiosity about new tools systems and ways of improving how we work.
• A collaborative mindset contributing positively to the team while also working independently and using your own initiative.
• A hands-on flexible approach adapting to a variety of tasks and changing operational needs.
• Commitment to learning and continuous development building your skillset and applying new knowledge to meet evolving business needs.
• Transferable skills fresh perspectives and new ideas from a range of backgrounds - we welcome applicants with diverse experience.
• Integrity experience and enthusiasm alongside a strong commitment to delivering high-quality work.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

Youll be joining a supportive forwardthinking ICT team where your work will make a real difference every day. This role offers the opportunity to get hands-on with meaningful technical challenges from troubleshooting and problem-solving through to delivering solutions that directly support our Service and the communities we serve.

The Fire ICT Team supports the critical blue light systems that keep Suffolk Fire and Rescue Service operational. This includes the technology used to alert personnel to incidents mobile data terminals on fire engines that provide live information at incident grounds our communication platforms (including mobile Airwave and WiFi) and systems that capture vital operational data used to monitor performance and drive continuous improvement.

Based at Ipswich East Fire Station at The Havens Ransomes Europark the team provides support for equipment and systems across all thirtyfive fire stations in Suffolk as well as our primary and secondary Fire Control locations.

No two days are the same. The variety of systems environments and challenges youll work with will allow you to develop new skills and gain valuable experience that you wont find in many ICT roles.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contactLaurie Page(he/him) for a casual conversation. You can reach him by calling or emailing.

How to apply

Step 1 -Read theJob and Person Profile (JPP) (Word)

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template (Word).

1. Describe how you develop and maintain your competence in supporting new technologies including how you stay current with changes and continually improve your expertise.

2. Describe your experience working with internal or external customers including key challenges youve faced and how you resolved them to maintain satisfaction and meet customer expectations.

3. Give an example of when youve had to use your initiative to provide a solution to a new or challenging situation. How did you approach it and what was the outcome

Step 4- Upload a CV (without name and personal details).

Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please see our How to Apply page.

We value authentic applications that showcase your genuine skills and experiences so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately your application may not be progressed.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team at or. You can find examples of possible adjustments on our Reasonable Adjustment pages. If youre invited to the next stage youll have another chance to request adjustments.

Closing date:11.30pm 19 April 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite