Lead Fire ICT Engineer (Redeployment 22785)

• Suffolk County Council
• Address: Ipswich East Fire Station Ipswich Suffolk IP3 9SJ
• Salary: 40777 per annum (pro rata for part time)
• Hours: 37 hours per week flexible working options available
• Contract: Permanent

We are looking to appoint a Lead Fire ICT Engineer who will provide technical leadership support service-critical systems and help drive our ongoing digital and data transformation.

Technology powers every part of Suffolk Fire and Rescue Service from how we respond to emergencies to how we manage information resources and operational intelligence.

ICT underpins the systems and services that enable us to keep the people of Suffolk safe and your leadership will play a vital role in ensuring these technologies are robust reliable and ready to enable our operational and support teams to carry out their vital work every day.

From advanced communication platforms and a state-of-the-art Fire Control suite to data infrastructure and always-on operational systems this is a role where your expertise will have real impact.

If youre motivated by complex challenges modern technology and work that genuinely matters we want to hear from you.

Join Suffolk Fire and Rescue Service and reimagine the possibilities.

Your role and responsibilities

Working in Fire ICT your days will be varied and busy and will involve the following tasks:

• Leading ICT projects contributing technical expertise driving improvements and supporting the Services digital and data transformation.

• Overseeing and maintaining critical communication systems including radio telephony (Integrated Communication Control System) and emergency alerting platforms essential to safe and effective operational response.

• Providing leadership for core infrastructure networking and datacentre services including installation troubleshooting configuration and proactive monitoring.

• Ensuring data security and policy compliance safeguarding system integrity while mentoring ICT engineers through technical guidance coaching and training.

• Managing incoming service requests via ITSM email or phone allocating tickets to engineers and escalating complex issues as needed.

• Participation in the on-call rota once trained to provide out-of-hours support for essential systems.

What you will bring to the role

• Integrity experience and enthusiasm along with a strong commitment to working hard and delivering high-quality results.

• The ability to lead and contribute to the engineering team while also being able to self-start and work on your own initiative when required.

• A hands-on and flexible approach adapting to a variety of tasks systems and operational needs.

• A genuine passion for technology and innovation with an interest in exploring new ideas and approaches.

• A commitment to learning and continuous development building your skillset and applying it to meet evolving business needs.

• Transferable skills fresh perspectives and new ideas - we welcome applicants with a range of experience who can bring different strengths to the team.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

Youll be joining a supportive forwardthinking Fire ICT Team playing a key role in troubleshooting problemsolving and delivering highquality technical solutions that directly support our Service.

The team is responsible for the blue light systems essential to Fire and Rescue operations. This includes the technology used to alert fire personnel to incidents mobile data terminals on fire engines that provide information at the incident ground communication platforms such as mobile phones Airwave radios and WiFi and systems that capture operational data used by teams across the Service to monitor performance and drive improvement.

Based at Ipswich East Fire Station at The Havens Ransomes Europark the team supports equipment and systems across all thirtyfive fire stations in Suffolk as well as the Services primary and secondary Fire Control locations.

This is a varied handson environment where your work will have real impact and significance every day.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contactLaurie Page(he/him) for a casual conversation. You can reach him by calling or emailing.

How to apply

Step 1 -Read theJob and Person Profile (JPP) (Word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template (Word).

1. Describe how you develop and maintain your competence in supporting new technologies including how you stay current with changes and continually improve your expertise.

2. Describe your experience working with internal or external customers including key challenges youve faced and how you resolved them to maintain satisfaction and meet customer expectations.

3. Please outline your experience in maintaining and enhancing complex ICT infrastructure and explain the resulting impact on organisational service delivery.

4. Please provide an example of how you have prioritised and coordinated the workload of a technical team to address issues efficiently and ensure service targets are met.

Step 4- Upload a CV (without name and personal details).

Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please see our How to Apply page.

We value authentic applications that showcase your genuine skills and experiences so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately your application may not be progressed.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team at or. You can find examples of possible adjustments on our Reasonable Adjustment pages. If youre invited to the next stage youll have another chance to request adjustments.

Closing date:11.30pm 19 April 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.#LI-Onsite