Analyst, HR Services (International Mobility)

How will you CONTRIBUTE and GROW

• Process all service requests assigned in an accurate and timely manner within the agreed service levels and targets as defined in the Service Level Agreement (SLA)

• Work closely with the International Mobility Team to support key workflows of an international move :

  • Provide administrative support for the end-to-end processes of international employee mobility including contractual part immigration relocation and tax assistance.

  • Operate within a diverse multicultural setting collaborating with colleagues clients and providers across five continents.

  • Assist with data entry reporting and other administrative tasks as needed.

  • Request payments as needed.

  • Be the first level of support in case of questions related to international moves.

  • Escalate complex issues and requests to the CoE and work together to define an action plan.

• Follow up on cases and maintain an excellent internal customer service focus.

• Maintain accurate and up-to-date employee records in HR systems related to mobility assignments :

  • Perform relevant data updates reviews and validation of employee data against supporting documents & contact with the employee to ensure high quality of data maintained in all HR systems.

  • Comply with data integrity security quality and privacy policies and applicable regulations by participating in data review exercises on a regular basis.

• Perform regular updates and enhancements to job aids standard operating procedures FAQs knowledge database and other reference materials to assist in resolving employee enquiries and issues.

Are you a MATCH

• Degree in Human Resource Management / Business Administration or equivalent

• 1-2 years experience in data management and reporting in a shared service center environment preferably in a HR services environment

• Experience and involvement in HR related projects

• Prior experience in International Mobility preferable

• Strong communication skills in English & Mandarin/Spanish/French both written and spoken as the role requires candidates to manage Mandarin/Spanish/French speaking stakeholders/employees

• Analytic thinking and pragmatic approach to deal with requests

• Knowledge in usage of HR systems to perform the relevant data management and reporting activities. Familiarity with Workday is preferred.

• High level of discretion and confidentiality with the handling of the employee data

• Contact with vendor

About Air Liquide

A world leader in gases technologies and services for Industry and Health Air Liquide is present in 78 countries with approximately 64500 employees and serves more than 3.8 million customers and patients. Oxygen nitrogen and hydrogen are essential small molecules for life matter and energy. They embody Air Liquides scientific territory and have been at the core of the companys activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.