This role combines the core responsibilities of a Process/Product Owner with a deep focus on technical process ownership. Instead of managing a product you will have the unique opportunity to take end-to-end ownership of a business model cluster (e.g. wholesale or dropshipping). Your mission is to ensure the technical and operational stability of its processes while proactively shaping and improving the system for the future. You will lead incident handling root cause analysis and drive process improvements in close collaboration with both business and tech teams.
Champion the operational excellence of your business model cluster taking full ownership of all data flows - from product and pricing to orders shipments and cancellation
Perform hands-on incident handling and technical bug investigation to understand the root cause
Communicate investigation results and recommended resolutions to application teams
Strategically leverage insights from these investigations to drive the analysis and implementation of long-term preventative measures and shape system improvements
Define lead and optimize E2E testing strategies for critical initiatives ensuring comprehensive coverage and high-quality deployments
Establish and optimize processes for bug lifecycle management turning a reactive process into a continuous driver of operational excellence
Collaborate with other Technical Process Owners to share best practices and drive cross-business model improvements and alignment
Qualifications :
4 years of experience in a tech-business interface role (e.g. Process Owner Technical PM Business Analyst)
Advanced SQL skills and proficient database knowledge with a proven ability to interpret complex datasets and identify key patterns.
Hands-on experience in incident handling and root cause analysis
A solid understanding of system integrations APIs and data flows
Ability to read and interpret logs and payloads
Proficient with Postman or similar API testing tools
Excellent written and spoken English communication skills
This role combines the core responsibilities of a Process/Product Owner with a deep focus on technical process ownership. Instead of managing a product you will have the unique opportunity to take end-to-end ownership of a business model cluster (e.g. wholesale or dropshipping).Your mission is to en...
This role combines the core responsibilities of a Process/Product Owner with a deep focus on technical process ownership. Instead of managing a product you will have the unique opportunity to take end-to-end ownership of a business model cluster (e.g. wholesale or dropshipping). Your mission is to ensure the technical and operational stability of its processes while proactively shaping and improving the system for the future. You will lead incident handling root cause analysis and drive process improvements in close collaboration with both business and tech teams.
Champion the operational excellence of your business model cluster taking full ownership of all data flows - from product and pricing to orders shipments and cancellation
Perform hands-on incident handling and technical bug investigation to understand the root cause
Communicate investigation results and recommended resolutions to application teams
Strategically leverage insights from these investigations to drive the analysis and implementation of long-term preventative measures and shape system improvements
Define lead and optimize E2E testing strategies for critical initiatives ensuring comprehensive coverage and high-quality deployments
Establish and optimize processes for bug lifecycle management turning a reactive process into a continuous driver of operational excellence
Collaborate with other Technical Process Owners to share best practices and drive cross-business model improvements and alignment
Qualifications :
4 years of experience in a tech-business interface role (e.g. Process Owner Technical PM Business Analyst)
Advanced SQL skills and proficient database knowledge with a proven ability to interpret complex datasets and identify key patterns.
Hands-on experience in incident handling and root cause analysis
A solid understanding of system integrations APIs and data flows
Ability to read and interpret logs and payloads
Proficient with Postman or similar API testing tools
Excellent written and spoken English communication skills
SCAYLE is one of the fastest-growing enterprise commerce platforms in the world and empowers B2C brands and retailers to create outstanding customer experiences with one unified backend. SCAYLE’s headless and composable architecture is based on an API-first approach and is continuousl
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