Global Process Owner

As the Global Process Owner (GPO) you will design own and drive: the vision strategy and operational excellence of the global Requisition to Pay process across 100 countries in a matrix environment.

The individual will act as the ultimate owner accountable for end-to-end process design execution transformation and continuous improvement across business units regions and shared service centers. You will do so while securing customer centricity mature change management and best industry practice.

Key responsibilities encompass but are not limited to:
1. Global Process Strategy

• Define own and evolve the end-to-end global process strategy in alignment with corporate objectives
• Champion standardization global scalability and process harmonization while balancing local regulatory needs
• Lead the development of global policies frameworks KPIs and taxonomies

2. Transformation Leadership

•  Execute strategy with the tactical discipline based on developed roadmaps encompassing key enabling elements
• Design and support implementation of key transformation programs (e.g. ERP migrations AI-driven automation GBS expansions)
• Integrate digital innovations (e.g. RPA AI process mining) into the core process strategy
• Act as the executive sponsor for major cross-functional initiatives impacting the process
• Onboard and develop talent that is amp to support ongoing transformation with subject matter expertise

3. Performance & Value Delivery

• Develop global performance metrics (SIPOC based model) targets and value realization frameworks
• Drive relentless focus on cost optimization efficiency cycle time reduction and service quality
• Identify opportunities for process improvement through data analysis stakeholder feedback and benchmarking against industry best practices and enhance operational performance of Finance as Key Business Partners to support the companys strategic goals.
• Support the adoption and expansion of GBS capabilities and services by designing a service portfolio and catalog built on Group requirements and GBS customer needs and expectations
• Staying on top of digital transformation and innovation trends ready to advise assess and implement best practice

4. Governance & Risk Management

• Build a robust governance structure ensuring end-to-end compliance (e.g. SOX GDPR ESG reporting)
• Own escalation paths change control processes and process risk management frameworks
• Report on process performance to senior leadership and recommend strategic adjustments as necessary

5. Stakeholders Engagement

• Act as trusted advisor to senior business leaders across all regions
• Lead global process councils forums and user communities to drive alignment and adoption
• Engage with Risk Management & Internal Control team internal and external auditors to address compliance and risk management requirements
• Collaborate across corporate functions country leadership IT and Shared Services
• Secure mature Business Partner Index

6. People Leadership & Capability Building

• Build and nurture a global process network including Regional Process Owners Local Leaders and SMEs. Act according to mature leadership practice
• Foster a culture of continuous improvement innovation and customer-centricity
• Lead by example fostering culture of integrity inclusion and respect for individual

Qualifications :

For job application please submit English CV

Mandatory

Experience: 15 years in global process management transformation or GBS leadership roles

Experience as a process owner for procure to pay with knowledge of source to pay

Industries: Experience in multinational corporations (MNCs) or large matrixed organizations ($5B revenue)

Systems: Expertise with ERP (SAP Oracle) BPM tools Automation platforms (UiPath Automation Anywhere)
Analytics (PowerBI Celonis) compliance platforms warehousing precision time protocol and workflows digitalization

Ability to execute tactically and with discipline providing clear guidelines across the board

Executive presence - comfort operating and influencing at board/senior leadership level

Good understanding of compliance and regulatory risks and requirements

Agility & resilience - thrive in ambiguity and dynamic fast-paced environment

Fluency in English

Preferred

 Education: Bachelors degree (required); MBA or Masters degree 

Certifications: Lean Six Sigma Black Belt PMP ITIL or equivalent certifications

Strategic process thinking - connect process excellence to business outcomes

*Up to 20% business travel would be expected globally

Additional Information :

Why SGS

• Global and very stable company world leader in the TIC (Testing Inspection and Certification) industry.
• SGS university and Campus for continuos learning options.
• Multinational environment where you will work with colleagues from multiple continents.
• Benefits platform.
• Hybrid working model

Join Us: At SGS we believe in innovation collaboration and continuous improvement.  We offer a supportive and inclusive work environment that encourages professional growth and personal development. 

Remote Work :

No

Employment Type :

Full-time