Assistant Public Area Manager Raffles The Red Sea

Key Responsibilities

• Operational Oversight: Assist the Public Area Manager in directing daily cleaning operations across all shared spaces including lobbies restaurants elevators and outdoor arrival areas.
• Quality Assurance: Conduct frequent inspections to ensure all surfaces furnishings and decorative elements meet the strict Luxury Quality Assessment (LQA) standards.
• Team Leadership: Lead coach and motivate a team of Public Area Attendants and Supervisors fostering a culture of heartfelt hospitality and anticipatory service.
• Program Planning: Coordinate routine and deep-cleaning programs such as marble polishing carpet shampooing and special setups for VIP arrivals or events.
• Departmental Collaboration: Liaise with Engineering Front Office and F&B to address maintenance needs or guest concerns promptly.
• Resource Management: Monitor the usage and inventory of eco-friendly cleaning chemicals and equipment ensuring adherence to the resorts sustainability and safety protocols.

Qualifications :

Requirements & Qualifications

• Experience: Minimum of 35 years in luxury hospitality housekeeping with significant experience in a supervisory or assistant management role.
• Pre-Opening Expertise: Experience in pre-opening stagesincluding project coordination and document controlis often mandatory for this specific destination.
• Technical Skills: Proficiency in property management systems (like Opera) and a deep understanding of specialized cleaning techniques for high-end finishes.
• Core Attributes: A proactive anticipatory approach impeccable grooming and a strong sense of ownership and accountability.
• Sustainability Mindset: Commitment to following strict discipline in reducing reusing and recycling in line with the Red Sea Global ethos.

Additional Information :

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination scheduling and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.

Remote Work :

No

Employment Type :

Full-time