AML Case Manager Support

About The Role:
As theCase Management Support AML Operationsyou will be responsible for executing core aspects of the AML OperationsCase Managementfunction with a focus onstakeholder engagement Source of Wealth (SOW) and Source of Funds (SOF) document assessmentscase reviews undertaking ofrisk mitigation measures and inbox management.

This role is critical in ensuring that AML/CTF obligations are met through consistent application of processes andSLA management ofhigh riskcustomers.

Responsibilities Include:

• Preparation of documentation for the presentation of high risk customers to senior leadership including meeting minutes for these discussions
• Manage engagement with internal stakeholders such as premium safer gambling and fraud
• Liaise with customers to seek additional information to support their Source of Wealth (SOW) and Source of Funds (SOF) and keep them updated on progress of verification
• Assessment of information supplied by customers to evidence their SOW and SOF
• Review and assess the ML/TF risks of customers escalated to the Case Management team and assist in determining the appropriate risk mitigation measures to undertake
• Actioning of any required risk mitigation measures in adherence with internal SLAs
• Driving continuous awareness and education of the importance of strong and defendable AML/CTF practices across Sportsbet

About You:

• Youhave a customer first attitude and constantly strive to improve customers experience
• You are able to critically assess information to identify and manage ML/TF risks where appropriate
• You have a strong attention to detail
• You are willing to challenge yourself and thrive in new and different situations
• You question the status quo and look at things in new ways to drive innovation
• You value and encourage others expertise efforts and ideas and provide support when things dont always go as planned