Remote Travel Consultant

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel this client-facing role you will serve as a trusted point of contactfrom initial booking through post-trip follow-upensuring a seamless personalized and high-quality experience.

This role is ideal for someone who is detail-oriented service-driven and passionate about travel hospitality and delivering exceptional customer experiences.

Key Responsibilities

• Respond promptly and professionally to client inquiries via phone email and messaging platforms
• Assist with luxury and leisure travel bookings including changes cancellations and special requests
• Provide accurate and timely information regarding destinations travel requirements and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns with empathy professionalism and solution-oriented thinking
• Maintain accurate documentation and update booking systems as required
  
  
  

Qualifications & Skills

• Excellent verbal and written communication skills
• Customer service experience (travel hospitality or service-related experience preferred)
• Strong organizational skills and attention to detail
• Comfortable using technology and learning new systems and booking platforms
• Reliable proactive and able to manage multiple client requests efficiently
• Genuine interest in travel and helping clients plan memorable experiences
  
  
  

What We Offer

• 100% remote work environment
• Flexible scheduling options
• Opportunities for professional growth within the company
• Access to travel perks and industry-related discounts
• Supportive team culture with ongoing training and development
  
  
  

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.