Croatian-Speaking Customer Support Specialist – Travel Platform
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Croatian-Speaking Customer Support Specialist Travel Platform
Athens Greece
Permanent Contract
Working Hours:
Monday to Sunday 08:00 AM 07:00 PM (rotational shifts)
About the Role
Join a leading global travel platform and become part of a diverse international team. As a Croatian-speaking Customer Support Specialist you will play a key role in assisting customers worldwide ensuring a seamless and enjoyable booking experience.
Work Model
- Initial on-site training in Athens (9 weeks)
- Possibility of remote work after training depending on performance and readiness
Your Responsibilities
- Manage customer inquiries via phone email and chat
- Assist with bookings cancellations and reservation changes
- Support customers with payment-related questions
- Communicate clearly and professionally in Croatian and English
- Deliver high-quality service and ensure customer satisfaction
What Were Looking For
- Fluency in Croatian
- English proficiency at B2 level
- Strong communication and problem-solving skills
- Customer-focused attitude
- EU citizenship or valid residence permit with full working rights
Whats in It for You
- Competitive salary with performance-based bonus
- 14 salaries per year (including holiday bonuses)
- Private health and life insurance
- 25 days of annual leave
- 50 monthly meal voucher
Relocation & Support
- 3 weeks of accommodation provided (hotel stay)
- Up to 300 relocation reimbursement
- Assistance with legal documentation
Ready to Apply
Take the next step in your career and join a global team in the travel industry helping customers explore the world with ease!
