IS Specialist (Sales System- Information System Specialist)

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives.

For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Summary

We are seeking a skilled IS Specialist (Sales System- Information System Specialist) to join our SALES ORDERS/S&OP/SUPPLY CHAIN -CAT IT Team.

The Sales System Information System Specialist will enable Caterpillar to deliver value to the bottom line through transforming its world-wide Order Management capabilities for machine sales and distribution by applying modern technologies including generative AI to create an agile order management platform. You will provide expertise in application development technical knowledge and process expertise to solve business challenges and achieve profitable business strategies leveraging Caterpillars global footprint. You will leverage a combination of technologies including SAP Salesforce AWS snowflake and generative role is within the Resource Industries - IT Order Fulfilment and Procurement Division of Caterpillar IT.

Products within this portfolio include corporate applications for enabling world-wide Order Management for machine sales including product configuration and order entry solutions and global Sales & Operations Planning capabilities.

This role is to be based out of Whitefield Office Bangalore India

What you will do

• Champion and drive the adoption and integration of Agentic Generative AI capabilities across the systems landscape
• Lead major business case analysis efforts and multi-generational product planning.
• Drive solution delivery across the enterprise.
• Work closely with key stakeholders throughout the organization.
• Work directly on complex application and technical problems leading identification and resolution activities including periodically responding to off-shift and weekend support calls.
• Work independently and collaboratively on complex systems or infrastructure components that may be used by one or more applications or systems.
• Drive application development prioritized by business value.
• Provide project leadership to process partners management vendors customers and project teams on the most complex aspect of process development system integration and development methods.
• Develop process changes and repeatable solutions.
• Provide case management support for highly escalated business process related issues.
• Perform other job duties as assigned by Caterpillar management from time to time.

What you will have:

• 4 years of bachelors degree preferably in marketing communications computer science information systems engineering or related field.
• 10 years of relevant job-related IT experience.
• 8 years of experience in designing and developing software applications and data modeling.
• 2 years of progressive experience leveraging Generative AI
• 5 years of experience in Java and/or Python architecture design development support and with modern integration architecture.
• 3 years of experience in AWS architecture development design and support.
• Demonstrated capability to lead medium to large-scale projects impacting strategic priorities across multiple teams.
• Demonstrated knowledge of computer science fundamentals including data structures algorithms object-oriented design and AI.
• Strong passion and hands-on technical experience with the ability to deliver rapid proof of concept implementations and ability to Create of technical artifacts implement personas journey maps storyboards etc.
• Excellent oral and written communication skills.
• This position requires candidate to work a 5-day -a -week schedule in the office.
• Shift Timing: 01:00pm -10:00PM IST

Top candidates will also possess these Qualifications.

• Experience in using and applying Machine Learning and/or other AI technologies to production processes.
• Experience in multiple business processes or organizations and experience in multiple IT disciplines.
• Knowledge and experience in SAP AWS Salesforce.
• Knowledge and familiarity of development platforms integration platforms and architecture patterns
• Knowledge of or experience with SAP VC or other complex manufacturing product configuration platforms
• Strong skills of accountability planning organization teamwork and customer focus
• Highly developed interpersonal skills to deal with sensitive emotional or potentially controversial situations.
• Ability to work under pressure and within time constraints.

Skills Required:

Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Expert:
Gains agreement on the problem-solving process risk assessment decision points and criteria.
Trains others in the process of eliciting alternatives and assessing their impact.
Orchestrates the resolution of high-impact and cross-functional problems.
Successfully organizes problem solvers and stakeholders for high-impact problems.
Predicts and explains long-term trends and implications for alternatives.
Monitors industry for best practices and new techniques in problem-solving.

Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products technologies services and solutions for a specific technology domain.
Level Extensive Experience:
Collaborates with an extended professional technology network to help clients effectively identify plan for and accomplish technology objectives.
Supervises others in advising a range of clients across a myriad of products technologies services and solutions in a relevant technology domain.
Identifies and evaluates emerging technologies and advises clients regarding their potential business impacts.
Effectively consults with and conveys technology concepts business impacts and other advice to senior client levels.
Trains others in developing technology business channel management and client coaching.
Leverages formal certifications in mastery of multiple areas of technology in demonstrating credibility for client consulting.

What You Will Get:

• Work Life Harmony

Holistic Development

• Personal and professional development through Caterpillar s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however as a global company Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at is an Equal Opportunity Employer (EEO)

EEO/AA Employer. All qualified individuals including minorities females veterans and individuals with disabilities - are encouraged to apply.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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