Senior Salesforce Sales Cloud & Commerce Functional Analyst

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Company: Willware Technologies

Exp: 7-12 years

Work mode: Remote

Shift: Night Shift

Location: Pan India

Key Responsibilities

  • Configure and manage Sales Cloud (Leads Opportunities Forecasting Campaigns)
  • Work on B2B Commerce Cloud (catalogs pricing storefronts checkout)
  • Handle order lifecycle management & troubleshooting
  • Build flows automation and approval processes
  • Support integrations with Oracle EBS MuleSoft and third-party systems
  • Provide L1/L2 support for sales & commerce issues
  • Ensure compliance with HIPAA GDPR ISO standards
  • Drive automation & AI (Salesforce Einstein) for process improvements

Required Skills

  • 7-10 years of experience in Salesforce Sales Cloud
  • Strong experience in Salesforce Commerce Cloud (B2B)
  • Expertise in Salesforce Lightning & Functional Consulting
  • Hands-on experience in CPQ workflows and automation
  • Experience in ERP integrations (Oracle EBS preferred)
  • Strong understanding of sales processes & revenue lifecycle

Good to Have

  • MuleSoft integration experience
  • Healthcare / Medtech domain exposure
  • Knowledge of ITIL / ticketing tools
  • Experience with Einstein AI & automation

Certifications

  • Salesforce Sales Cloud Certification (Preferred)
  • Commerce Cloud Certification (Good to have)
  • ITIL Foundation (Optional)
Company: Willware Technologies Exp: 7-12 years Work mode: Remote Shift: Night Shift Location: Pan India Key Responsibilities Configure and manage Sales Cloud (Leads Opportunities Forecasting Campaigns) Work on B2B Commerce Cloud (catalogs pricing storefronts checkout) Handle order lifecycle manage...
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