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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

1. Help internal developer teams navigate and adopt cloud tools including Enterprise-supported Terraform modules and GitLab CI/CD pipelines becoming a go-to resource over time.

2. Serve as a first point of contact in support channels and office hours resolving developer questions and blockers in a timely and customer-focused manner.

3. Identify patterns in developer pain points and contribute to automating or streamlining those processes to improve the overall developer experience.

4. Write and maintain technical documentation lab exercises and Confluence guides that help developers self-serve and troubleshoot independently.

5. Contribute code to support internal automation and tooling using Python and/or front-end technologies such as TypeScript React or Vue.

6. Use SQL and cloud data warehouse tools to support data-driven decisions around adoption trends and enablement priorities.

7. Participate actively in Agile ceremonies and collaborate with teammates across platform security and application teams.

8. Share reusable solutions templates and learnings back to the broader engineering community.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree and five years of experience in development or application support or an equivalent combination of education and work experience.
2. In- depth knowledge in information systems and ability to identify apply and implement best practices.
3. Understanding of key business processes and competitive strategies related to the IT function.
4. Ability to plan and manage projects.
5. Ability to solve complex problems by applying best practices.
6. Ability to provide direction and mentor less experienced teammates.
7. Ability to interpret and convey complex difficult or sensitive information.

Preferred Qualifications:

1. Bachelors degree and five years of experience in development or application support or an equivalent combination of education and work experience.

2. Exposure to AWS or Azure an AWS Cloud Practitioner certification is a plus but not required.

3. Basic familiarity with Terraform or Infrastructure as Code concepts willingness to learn is what matters most.

4. Any experience with CI/CD pipelines or GitLab even through academic or personal projects.

5. Coding ability in Python and/or TypeScript React or Vue through coursework internships or personal projects.

6. Comfort with basic SQL and working with data to tell a story.

7. Strong written communication skills you enjoy explaining complex things simply.

8. Familiarity with Agile ways of working.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.
Availability
Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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