Parts Clerk-Cashier 1

This position is responsible for communicating with customers and employees in a positive caring manner to enhance customer relations while maintaining accurate efficient processing of all parts transactions.

The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the companys mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions:

• Models promotes reinforces and rewards the consistent use of HOLTs Values Based Leadership (VBL) tools models and processes to ensure alignment with our Vision Values and Mission.
• Assists customers by accepting and processing cash and credit card payments generated by the parts and service departments.
• Customer action pending report completed and evaluated
• Maintains petty cash account and submits cash daily to Accounting with the account in balance and with supporting paperwork.
• Coordinates all orders and corresponding location tags from printers. Prioritizes orders from printers. Prioritizes orders for processing by warehouse staff.
• Performs document maintenance using proper CDIS procedures as needed by evaluating customer action pending report on a weekly basis for freight charges notes P.O.s document release etc.
• Compiles customer tax exempt files to ensure proper documentation of records.
• Processes completes and submits the end of day closeout report to the Accounting department.
• Works safely always and adheres to all applicable safety policies; complies with all company policies procedures and standards.
• Performs other duties assigned.

Knowledge Skills and Abilities:

• Excellent oral and written communication skills
• Demonstrate reliable phone and people skills
• Ability to utilize computers including software systems for parts management
• Must be capable of working in a fast-paced environment
• Demonstrate excellent attention to detail
• Must be self-motivated with a high commitment to completing tasks in a timely manner
• Excellent organizational and time management skills with ability to work independently

Education and Experience:

• High School diploma or equivalent required
• Up to 2 years of work-related skill knowledge or experience is preferred; Parts store experience and/or customer service experience is highly desired
• Must be able to obtain forklift certification

Supervisory Responsibilities:

• None

Travel:

• Up to 5% travel may be expected

Physical Requirements:

• To perform this job successfully an individual must be able to perform each job duty and responsibility at a high level; Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities
• This position involves extended periods in a stationary position; additionally occasional movement inside the office to access office equipment and files etc.
• This role frequently communicates with others must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines
• Occasionally moves materials or equipment weighing up to 10 lbs.

Work Environment:

• This job is generally performed in a professional office environment in environmentally controlled conditions
• Frequently works at fast pace with unscheduled interruptions

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities duties and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities as needed.