Senior Claims Manager

Berkley Aspire is passionate about making excess and surplus lines business easy to transact. We differentiate ourselves by continually innovating to bring market-leading technology and services to our agents and their clients.

From direct bill with installments to not requiringrenewal applications for 80% of our small business policies we focus on making it easy expeditious and efficient for agents and consumers.

Berkley Aspire writes from small minimum premium policies to accounts over six figures. We offer General Liability Property Inland Marine andExcess policies through Berkley appointed agenciesin 49 states.

Benefit Highlights
Aspire offers Medical Dental and Vision coverage. Our onsite Scottsdale AZ Wellness Center and companywide Employee Assistance Program are free to employees and are here to support your overall well-being. Our flexible work schedule with a work-from-home day means you can balance work and life like a pro.
Our Health Savings Accounts have automatic company contributions if you sign up and we offer Flexible Spending Accounts STD LTD life insurance policies and more. Plus we offer a 401(k) program profit-sharing program and stock purchase plan investing in your future has never been so rewarding.
Weve got you covered with competitive paid time off paid sick time and 12 weeks of paid parental leave. Plus you get paid holidays a floating holiday and paid volunteer time because giving back to the community is important to us at Aspire!
Come grow with us! Level up with company sponsored conferences tuition assistance and industry-related education and exams. We have many internal promotional growth opportunities because we believe in growing together.
We believe in working hard and playing hard. We embrace team building and are enthusiastic about sponsoring fun activities inside and outside of the office. Our Plum Benefits program gives you cost-free access to thousands of exclusive travel and entertainment discounts its like a VIP pass to fun.

The Claims Manager is the front-line management position responsible for the direct supervision of the Claims staff at all Examiner levels. Demonstration of strong leadership qualities and professionalism is essential.

This role can be in our Scottsdale office or it can be remote for the right candidate.

• Manages the entire employment cycle for all direct report positions including but not limited to recruiting onboarding training engaging managing compensation mentoring managing performance (reviews & corrective action) and terminations.
• Performs regular file reviews and audits to determine compliance with best practices.
• Responsible for controlling expenses within the Department guidelines.
• Facilitates and promotes consistent positive Department financial results by actively strategizing with and providing appropriate guidance and authority to technical staff. Requires technical knowledge and experience including an understanding of coverage and contract law investigation legal liability litigation and reserving.
• Understands and utilizes existing technology resources and data to measure and monitor financial and performance trends.
• Responsibility for various projects related to achieving Department goals (i.e. cost management quality assurance SIU training and development etc.)
• Regular participation in the interviewing process for potential new hire candidates.
• Occasional responsibility for handling claims that are very complex and/or involve sensitive or confidential information.
• Reviews and approves coverage letters and responses to regulatory agency inquiries.
• Reviews and approves Large Loss Reports.
• Other duties as assigned

• Must have at least twelve (12) years of insurance experience with significant experience in commercial general liablity claims handling.
• Must have intermediate knowledge of Microsoft Office.
• Guidewire ClaimsCenter experience a plus.
• Bachelors degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• CPCU AIC or completion of other insurance-related classes is preferred.