ServiceNow Administrator, Kuiper Devices and Systems Infrastructure
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Job Location:
Bellevue, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Project Leo is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast reliable internet to customers and communities around the world and weve designed the system with the capacity flexibility and performance to serve a wide range of customers from individual households to schools hospitals businesses government agencies and other organizations operating in locations without reliable connectivity.
Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.
Leo Devices & Systems team is looking for an experienced ServiceNow Application Development Engineer to join our team. This role will be responsible for the configuration development and ongoing maintenance of the ServiceNow platform ensuring that it meets the needs of our business while delivering a smooth high-quality user experience. As the ServiceNow Administrator youll manage and configure modules implement workflows and provide technical support playing a key role in driving process automation and enhancing service delivery across the organization.
Key job responsibilities
* Architecture - Knowledgeable of ServiceNows core capabilities extensibility and best practices when designing solutions for business customers.
* Administration Upgrading configuring and maintaining ServiceNows core modules workflows and integrations with minimal disruption to business customers.
* Support - Troubleshoot and resolve user and service issues along with optimizing performance of ServiceNow integrations and customization. Oncall required.
* Customizing - Create and modify forms fields tables and UI elements using JavaScript Glide API and ServiceNow scripting to meet business requirements.
* Workflow and Integrations - Build and maintain 1st and 3rd party integrations with external systems using REST/SOAP APIs and MID Servers.
* Reporting and Analytics - Create and maintain dashboards reports and data analytics tools to improve decision-making and service delivery.
* Reporting & Analytics Create dashboards reports and data analytics tools to improve decision-making and service delivery.
* Train and Mentor - Train and mentor team members and other services support adjacent teams on ServiceNow practices.
A day in the life
Leo Devices & Systems Infrastructure is looking for experienced and dedicated team members to help manage the administration maintenance and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration creating workflows data management scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams.
About the team
Here at Amazon we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
At Amazon our mission is to be the most customer-centric company on Earth. To get there we need exceptionally talented bright and driven people. Were dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures and were building an environment that celebrates knowledge sharing and mentorship.
- Bachelors degree in Computer Science Software Engineering MIS or a related field
- Certified ServiceNow Administrator (CSA) or Certified Application Developer (CAD).
- 3 years direct experience working with customers to understand requirements and implementing information technology solutions.
- 3 years of direct experience with the ServiceNow platform as a administrator developer and/or comparable role.
- 3 years experience customizing ServiceNow visual interfaces with HTML CSS and Javascript.
- 3 years with IT service management and user support.
- 1 years experience developing applications for ServiceNow.
- 1 years with scripting automation for administration configuration and data processing using Python Javascript Shell or other contemporary scripting runtimes.
- 1 years extending ServiceNow functionality through contemporary integration with resources such as RESTful or SOAP APIs.
- Experience working in an Agile or Scrum environment
- Certified Implementation Specialist - IT Service Management - Service Mapping - Discovery and/or - Risk and Compliance.
- Proven experience with common Agile methodologies such as Scrum Kanban or SAFe.
- Experience customizing or developing reports from data residing in relational databases.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.
Leo Devices & Systems team is looking for an experienced ServiceNow Application Development Engineer to join our team. This role will be responsible for the configuration development and ongoing maintenance of the ServiceNow platform ensuring that it meets the needs of our business while delivering a smooth high-quality user experience. As the ServiceNow Administrator youll manage and configure modules implement workflows and provide technical support playing a key role in driving process automation and enhancing service delivery across the organization.
Key job responsibilities
* Architecture - Knowledgeable of ServiceNows core capabilities extensibility and best practices when designing solutions for business customers.
* Administration Upgrading configuring and maintaining ServiceNows core modules workflows and integrations with minimal disruption to business customers.
* Support - Troubleshoot and resolve user and service issues along with optimizing performance of ServiceNow integrations and customization. Oncall required.
* Customizing - Create and modify forms fields tables and UI elements using JavaScript Glide API and ServiceNow scripting to meet business requirements.
* Workflow and Integrations - Build and maintain 1st and 3rd party integrations with external systems using REST/SOAP APIs and MID Servers.
* Reporting and Analytics - Create and maintain dashboards reports and data analytics tools to improve decision-making and service delivery.
* Reporting & Analytics Create dashboards reports and data analytics tools to improve decision-making and service delivery.
* Train and Mentor - Train and mentor team members and other services support adjacent teams on ServiceNow practices.
A day in the life
Leo Devices & Systems Infrastructure is looking for experienced and dedicated team members to help manage the administration maintenance and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration creating workflows data management scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams.
About the team
Here at Amazon we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
At Amazon our mission is to be the most customer-centric company on Earth. To get there we need exceptionally talented bright and driven people. Were dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures and were building an environment that celebrates knowledge sharing and mentorship.
- Bachelors degree in Computer Science Software Engineering MIS or a related field
- Certified ServiceNow Administrator (CSA) or Certified Application Developer (CAD).
- 3 years direct experience working with customers to understand requirements and implementing information technology solutions.
- 3 years of direct experience with the ServiceNow platform as a administrator developer and/or comparable role.
- 3 years experience customizing ServiceNow visual interfaces with HTML CSS and Javascript.
- 3 years with IT service management and user support.
- 1 years experience developing applications for ServiceNow.
- 1 years with scripting automation for administration configuration and data processing using Python Javascript Shell or other contemporary scripting runtimes.
- 1 years extending ServiceNow functionality through contemporary integration with resources such as RESTful or SOAP APIs.
- Experience working in an Agile or Scrum environment
- Certified Implementation Specialist - IT Service Management - Service Mapping - Discovery and/or - Risk and Compliance.
- Proven experience with common Agile methodologies such as Scrum Kanban or SAFe.
- Experience customizing or developing reports from data residing in relational databases.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 115800.00 - 160000.00 USD annually
USA WA Bellevue - 115800.00 - 160000.00 USD annually
Required Experience:
Unclear Seniority
About Company
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