Care Navigator

Care Navigator / Community Navigator

Schedule: Days: MF

Your experience matters

At Lifepoint Health we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team youll support those in our facilities who are interfacing and providing care to our patients and community members positively impacting our mission of making communities healthier.

More about our team

Our Population Health team partners with providers care managers and community organizations to improve health outcomes across the Clinically Integrated Network (CIN). We focus on patient engagement advocacy and connecting individuals to both medical and community resources to address clinical and social needs.

How youll contribute

A Care Navigator / Community Navigator who excels in this role:

• Assists patients within the network who are high or rising risk and eligible for additional healthcare support and services.

• Acts as a patient advocate and navigator conducting comprehensive and preventive screenings and supporting engagement in care.

• Connects patients with network providers facilities and resources such as prescription assistance and durable medical equipment (DME).

• Facilitates clear communication of the patient care plan among the care team resource affiliates patients and families.

• Coordinates continuity of care across healthcare settings (inpatient outpatient skilled care hospice home health etc.) to ensure appropriate utilization of clinical resources.

• Works collaboratively with primary care practices to enhance quality and efficiency in patient care and utilization of services.

• Addresses social determinants of health by linking patients to community-based programs and services.

• Engages effectively with diverse populations to reduce cultural and socio-economic barriers to care.

• Performs other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent care and addition to your base compensation this position also offers:

• Comprehensive Benefits: Multiple levels of medical dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What were looking for

Applicants should have a high school diploma or equivalent (Medical Assistant or higher preferred) and two years of experience in an ambulatory healthcare setting. Additional qualifications include:

• Experience in population health initiatives such as chronic disease management care management or utilization management.

• Excellent oral and written communication skills.

• Strong customer service and leadership abilities.

• Ability to work independently and prioritize effectively.

• Team-oriented mindset with strong collaboration skills.

• Highly organized and detail-oriented.

• Proficiency in Microsoft Office (Outlook Word Excel Teams).

• Knowledge of motivational interviewing teach-back methods and self-management support strategies.

Travel Requirement: Some local travel between clinics or community sites may be required.

EEOC Statement
Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Employment Sponsorship Statement
You must be authorized to work in the United States without employer sponsorship.