Specialist, Logistics (Logistics Coordinator).

A Career at HARMAN

As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.

A Career at HARMAN Lifestyle

Were a global multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle you connect consumers with the power of superior sound.

• Contribute your talents to high-end esteemed brands like JBL Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect cutting-edge technology that elevates the listening experience.

About the Role

The Senior Logistics Coordinator contributes to HARMANs Order-to-Cash and revenue recognition process by managing the delivery execution of Customer Orders. The Senior Logistics Coordinator plays an essential role in customer order fulfillment operations by shipping the products to customers. They support the activities of the regional distribution center in California as well as manufacturing and customer service and direct shipments from Tijuana / San Diego. Key internal partners are the regional Sales Operations and Customer Care teams Demand and Supply planning teams Manufacturing Global Trade Compliance and Finance.

What You Will Do

Own and manage endtoend order fulfillment execution within the OrdertoCash process ensuring customer orders are delivered in alignment with contractual commitments operational constraints and revenue recognition requirements.

• Serve as a primary logistics partner to regional Sales Operations and planning teams managing open order books maintaining accurate delivery schedules in SAP and coordinating domestic and international shipments from the Tijuana MX manufacturing site as well as the Fontana CA distribution center.
• Proactively align demand supply and execution priorities to ensure reliable delivery performance across assigned customer accounts.
• Drive along with Demand and Supply planning teams Sales Operations and manufacturing site operations to identify and coordinate shipments to domestic US and International customers directly from the Tijuana MX site.
• Lead transportation planning and execution by selecting appropriate modes and service levels consolidating shipments to optimize cost and efficiency and quoting nonstandard freight solutions.
• Partner with Sales Operations to align on cost ownership and customerspecific logistics requirements ensuring readiness for execution through standard systems and processes.
• Ensure seamless coordination with customers customerappointed freight forwarders and HARMANs 3PL and 4PL partners to achieve timely cargo pickup shipment visibility and delivery.
• Oversee creation and management of domestic and international shipping documentation in compliance with Incoterms export regulations and Global Trade Compliance requirements when acting as Exporter of Record
• Provide endtoend shipment transparency through proactive trackandtrace customer communication and documentation support.
• Manage product returns and logisticsrelated financial issues in collaboration with internal stakeholders.
• Act as the escalation point for logisticsrelated customer issues quality complaints and carrier performance.
• Lead loss and damage claims ensure root cause analysis and drive corrective actions with a strong quality and continuous improvement mindset.

What You Need to Be Successful

• College/university degree and 5 years of logistics/shipping experience
• Experience in international trade as an exporter/importer
• Knowledge of international transportation modes solutions freight forwarders airports/ports
• Knowledge of country-specific rules and requirements for assigned territories
• Strong working knowledge of inventory control warehousing and material handling procedures and practices
• Experience with SAP ERP system Microsoft Dynamics CRM Warehouse management systems (WMS) and Transportation Management Systems (TMS)
• High sense of urgency with the ability to prioritize tasks
• Excellent communication skills (verbal and written English) customer-facing role
• Organized detail-oriented and must be able to maintain accurate records
• Ability to use different tools and systems assimilating information from various sources
• Willingness to work across time zones/support customers in the assigned region.

Bonus Points if You Have

• Deeper understanding and experience in demand and supply planning in manufacturing environments
• Quality mindset with a structured approach to problem-solving and continuous improvement
• Global experience with collaboration in teams of various geographies

What Makes You Eligible

• English and Spanish proficiency high-level written and verbal skills
• Successfully complete a background investigation and drug screen as a condition of employment (post-offer).

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.