Academic Advisor, Schools of Business, Logistics, Supply Chain, and Public Affairs & Social Services

Key Responsibilities

Academic Advising and Student Planning

• Provide comprehensive academic advising to continuing students across multiple programs and pathways.
• Help students develop update and monitor academic plans aligned with educational transfer and career goals.
• Assist students with course selection degree requirements program options prerequisites and graduation planning.
• Interpret placement information curriculum requirements institutional policies and academic procedures.
• Educate students about registration processes deadlines academic standing expectations and related institutional requirements.
• Support students in clarifying goals and making informed academic decisions.

Student Success Outreach and Retention

• Manage an assigned student caseload using proactive outreach and timely intervention strategies that support persistence and completion.
• Monitor student progress through regular communication documented advising interactions and data-informed follow-up.
• Conduct outreach to students experiencing academic difficulty or other barriers to success.
• Participate in student success initiatives such as orientation onboarding retention campaigns and commencement-related support.
• Contribute to a structured communication plan that engages students throughout the academic lifecycle.

Collaboration Referral and Student Support

• Build strong working relationships with faculty staff and campus partners to ensure consistent advising information and coordinated student support.
• Refer students to appropriate campus and community resources including financial aid tutoring accessibility services career services and other wraparound supports.
• Foster an inclusive welcoming and student-centered environment in which all students feel respected supported and empowered.

Records Systems and Compliance

• Maintain accurate advising records and student documentation in compliance with FERPA and institutional standards.
• Use student information systems CRM tools and related technologies to support case management communication and service delivery.
• Analyze advising and enrollment-related data to identify trends support continuous improvement and inform student success strategies.
• Maintain current knowledge of institutional programs curriculum changes academic policies and advising processes.

Institutional Engagement

• Participate in committees cross-functional teams and professional development opportunities as assigned.
• Support institutional initiatives that promote collaboration accountability and high-quality student service.
• Contribute to a culture of continuous improvement and evidence-based advising practice

Required Qualifications

• Bachelors degree required or an associate degree with an approved plan toward bachelors degree completion.
• Minimum of two (2) years of experience in academic advising student services enrollment management or a related student-support role.
• Demonstrated ability to maintain confidentiality and exercise sound professional judgment.
• Strong interpersonal skills and the ability to build trust and rapport with diverse student populations.
• Excellent written verbal and presentation skills.
• Strong organizational skills attention to detail and ability to manage multiple priorities.
• Proficiency with Microsoft Office and experience using virtual meeting platforms CRM systems student information systems or related technologies.
• Ability to work both independently and collaboratively in a fast-paced student-facing environment.

Ivy Tech is committed to supporting the well-being growth and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions legal consultations financial planning consultations and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution fully vested after two years

• Basic life insurance equal to annual salary paid by the College with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees spouses and dependent children

• Tuition assistance for undergraduate graduate and doctoral programs

• Paid professional development opportunities

WorkLife Balance

• Generous paid time off including vacation sick leave holidays and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships transportation and various retail services

Ivy Tech is proud to offer benefits that support your health your family and your futurebecause when our employees thrive our students and communities thrive too. For more information on Ivy Tech Benefits visit Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.