Key Account Manager (e-commerce)
Job Summary
Take a step forward and let Edenred surprise you.
Every day we deliver innovative solutions to improve the life of millions of people connecting employees companies and merchants all around the world.
We know there are hundred ways for you to grow. With us you will expand your skills in a multicultural challenging and dynamic environment.
Dare to join Edenred and get ready to thrive in a globalcompany that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are and you contribute. Indeed the Edenred Group recognizes recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression disability origin religious belief and sexual orientation or any other criteria.
YOU WILL VIBE WITH US
We are seeking a Key Account Manager eCommerce to join our Merchant Benefits team.
In this role you will be responsible for managing and strengthening strategic commercial relationships with key Online Partners in Belgium and Luxembourg including meal delivery platforms pure players payment service providers and online webshops.
Your primary mission is to drive business growth in our Online Channel by establishing developing and maintaining strong partnerships with merchants that accept Edenreds benefit solutions.
Our portfolio includes collaborations with major Retailers in both inhome and outofhome environments as well as wellknown global and local Chains operating online sales channels.
You will also play a key role in supporting merchants throughout their digital journey. Your expertise in ecommerce and omnichannel environments marketing campaigns and digital payment flows allows you to guide partners in adopting innovative payment solutions and optimizing the overall user experience.
Working closely with internal cross-departmental teams you will ensure that each partnership becomes a longterm strategic collaboration that maximizes value for both the merchant partner and Edenred.
More specifically you will be responsible for:
Building strategic Accounts and Online Channel plans in collaboration with the Merchant Director
Cultivating multi-stakeholder relationship with key partners
Assessing the needs & business drivers of specific Online Partners and translate insights into tailored annual business plans that optimize partner visibility shopper traffic and turnover
Cross-selling our solutions among existing partners across both geographies
Driving the innovation agenda
Negotiating new and existing agreements to establish sustainable long-term partnerships
Monitoring execution and implementation intervene internally as SPOC to ensure excellent operational execution
Analyzing data and leverage trends to accelerate growth
Understanding the broader market dynamics trends in shopper behavior and user preferences to secure growth and maintain a competitive edge
Accelerating the journey from transactional collaborations towards true partnerships with strategic retailers and chains
Working in close collaboration with the Marketing Go To Market & Communication Finance Data IT & Support teams to ensure delivery of our strategic growth agenda
Collaborating with the Business Lines Centre of Excellence and becoming an active member of the Global Merchant Expert community
WE WILL VIBE WITH YOU
You hold a bachelors degree
You have a minimum of 5 years experience in Sales and have at least successfully managed an online Chain Retailer or Meal Delivery Platform in Belgium or Luxemburg
You are a results-driven manager and aim for high performance with a track record of overachieving targets whilst building long-term partnership with retailers
You have strong analytical skills and have experience in data driven sales
You approach challenges with a solutiondriven attitude and help guide others towards actionable outcomes
You are a skilled negotiator an excellent relation builder and hands-on sales professional
You have a strong experience in building strategic (account) plans
You are passioned by technology digital marketing media and consumer trends
You have an affinity with innovations and a genuine interest in Artificial Intelligence
Your speak and write fluently French and Dutch. You have at least a professional level in English
Experience in (performance) marketing or as digital campaign manager is a plus
Knowledge of a CRM Power BI and other solutions is advantageous
You are a true team player and an expert in communication
START DATE
ASAP
OTHER INFORMATION
You report directly to the BeLux Merchant Director
A stimulating position within a growing dynamic organization that focuses on technological innovation to enhance the purchasing power of employees.
Permanent contract (38 hours/week)
Location: Brussels (Auderghem)
You receive a competitive salary package including a performance-based bonus with the possibility to overachieve
You are also covered with hospitalization and ambulatory care insurance (with the option to extend it to your family)
Your package includes a car or a mobility budget depending on what you prefer.
You benefit from all Edenred-solutions such as Benefit vouchers (Edenred Meal Eco Gift Sport&Culture) and Edenred Engagement (including Edenred Discounts Wellbeing ).
The opportunity to work remotely up to 2 days a week with your managers approval including a homeworking allowance of 115
Apply now and Vibe with Us!
Required Experience:
Manager
About Company
Mit Gehaltsextras von Edenred ✓ Mitarbeiter binden ✓ Marke stärken ✓ Lohnnebenkosten sparen. Jetzt große Auswahl entdecken!