Job Description Summary

Job Description

Role Description

As Payroll & Benefits Associate you will be participating in dedicated Payroll & Benefits processes where you will be handling Employee/HR/3rd party queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respective HR business partners for dedicated GE Vernova Business/Location and cooperate with Senior experts/owners of your responsible HR Service process.

Essential Responsibilities

• Support Payroll & Benefits Operations services such as pension administration fitness allowance and other benefits ensuring people structures are aligned to deliver key objectives efficiently and effectively.

• Advise on questions/requests from employees managers and the HR community in a professional courteous manner

• Deal with operational issues and process failures identifying and implementing appropriate solutions

• Develop action plans to mitigate operational risks or resolve escalated issues.

• Proactively seek customer feedback to identify areas for simplification standardization and productivity within assigned process.

• Build and share knowledge of area of expertise by continuously keeping up to date internal and external updates and changes.

• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place taking accountability for compliance with relevant legal and GE Vernova policy requirements.

• Develop a strong working relationship with the GE Vernova HR community through proactive facilitation & improvement of HR processes ensuring effective communication and early identification of requirements & any issues.

• Identify frequent customer/process issues and be able to suggest process procedure and training improvement opportunities

• Co-operate with 3rd party providers when necessary.

Qualifications/Requirements

• Fully professional German and English language both verbal and written

• Some relevant professional work experience with demonstrated achievement in service orientated environment.

• Ability to work in a complex and rapidly changing environment across multiple stakeholder groups being able to manage urgencies with comfort and efficiency.

• Ability to communicate effectively through written and verbal communication and consistently deliver high quality customer service in a professional manner.

• Demonstrate effectiveness in prioritizing tasks with different deadlines and complexity.

Desired Characteristics

• Strong problem-solving skills to quickly identify and present creative/collaborative solutions

• Strong communication skills

• Ability to make decisions and manage competing priorities in a fast-paced multi-task and highly matrixed environment and connect effectively with employees.

• Previous experience working with WorkDay and any ticketing system.

Additional Information