Software Engineering Manager, Digital Identity — Access & Rights

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Who we are:

The Role

This is a hands-on EM role for the Digital Identity Access & Rights team. The team builds and operates the Entitlements and Authorization platforms two Tier-0 services every SoFi product depends on. Combined these two platforms are the single sources of truth for what benefits does a member have and what are they allowed to do. The right candidate pairs deep operational rigor with a genuine investment in coaching engineers ships with modern AI tooling as a default and moves fast with a just-do-it attitude.

You will inherit a strong senior team of engineers already delivering against a dense roadmap that directly enables SoFis top tech initiatives such as Big Business Banking SoFi Plus Small Medium Business as well as other offerings.

The Team You Will Join

The Digital Identity group owns customer identity relationships access control and benefits distribution across all of SoFi. The Access & Rights team specifically owns two platforms that sit on the critical path for every member interaction: Entitlements (the generic connection graph mapping each entity to its accounts benefits and other resources) and Authorization (evaluating fine-grained permissions for every authenticated request). Our consumers include all of SoFi and we are a direct enabler to increased product velocity.

You will partner closely with a product manager and stakeholders across Crypto Money Member Benefits and Galileo engineering.

What Youll Do

• Lead and Grow Your Team: Lead and grow the team while maintaining or improving the teams velocity. Manage performance with care and high standards including the hard conversations.
• Drive Technical Strategy & Execution: Own the planning technical output and delivery for the Digital Identity - Access & Rights team. Own operational excellence for two Tier-0 platforms. Set and defend SLOs while holding the on-call posture accountable and treat production quality as a management responsibility not an IC concern. Review design documents push back on senior engineers when the architecture does not hold up pair with your team in AI-augmented coding sessions and ship production code when the situation demands it.
• Collaborate and Influence: Establish and leverage strong relationships across the department and cross-functional leadership teams partnering closely with product and other engineering teams to integrate solutions and define product and technical strategy..
• Problem Solve and Innovate: Operate with a high degree of independence to solve ambiguous and complex technical problems. Drive initiatives from inception to completion contributing to the long-term architectural vision and continuous improvement of the identity platform.
• Be a prolific writer: Write well and use AI to write faster. You will personally own incident reviews roadmap updates as well as promotion cases to shape the executive narrative for the platform.

Requirements

• 8 years of experience designing building and operating scalable mission-critical backend systems with 2 years directly managing engineers.
• Proven track record running a high traffic Tier-0 or equivalent critical platform: defined SLOs owned on-call led major incident reviews and drove measurable reliability improvements.
• Deep experience with platform-style engineering: API contracts versioning backward compatibility consumer migration and deprecation discipline. You have managed a platform team with many downstream consumers not just a feature team.
• Active daily user of modern AI coding tools (Claude Code Cursor Copilot or equivalent). Concrete examples of how you have used AI to accelerate your own output or your teams throughput.
• Demonstrated ability to drive outcomes across team boundaries without escalation authority. You have led multi-quarter initiatives that required alignment across three or more engineering orgs.
• Hands-on technical depth in Java or Kotlin with practical knowledge of REST APIs event-driven systems and relational or key-value data stores. Comfortable in design reviews and code reviews. Willing to write production code when the team needs a tiebreaker.
• Excellent written communication. You have written TDDs post-mortems and roadmap updates that senior leaders trusted without needing translation.
• Bias for action: absorbs ambiguity and resolves it escalates it upward when the situation warrants.

Nice to Haves

• Experience building agentic workflows internal AI tooling or LLM-powered developer productivity systems.
• Experience with OpenFGA Zanzibar-style authorization or graph platforms at scale.
• Experience in regulated environments ideally fintech with exposure to SOX PCI or similar controls.
• Familiarity with AWS Kubernetes Kafka DynamoDB and Temporal.
• Prior work on multi-person or delegated access patterns (consumer & business banking family accounts custodial trust relationships).

What We Offer

• A platform charter that directly enables every SoFi product and every SoFi member.
• A senior seasoned team that already ships and wants a manager who will help them go faster with the right guardrails.
• Room to focus on team execution and AI-powered throughput
• Strong institutional support for AI tooling: Claude Code Cursor Copilot internal AI platforms and a mandate to move beyond using AI for pure work augmentation.
• Competitive compensation equity and benefits.

If running high-stakes platform teams is the work you want reach out.