Network Engineer I

Position Title:

Job Group:

Required Minimum Qualifications:

Preferred Qualifications:

Job Description:

Summary

Iowa State University is seeking a highly motivated individual to join a team dedicated to providing tier 2 support and assisting in the monitoring maintenance and deployment of enterprise-grade network services to make the ISU community an exceptional place to work teach research and learn.

A Network Engineer I with a working title of Associate Network Engineer is a highly technical role responsible for upkeep and operation of the ISU data network. This position is responsible for troubleshooting and configuration of routing switching security and wireless network equipment within well-established guidelines. Other duties include documentation of network services deployment and use of network monitoring solutions dashboarding performance metrics and proactive identification of capacity and performance issues. The ability to work a flexible off-hours schedule for planned and unplanned maintenance is required.

Successful applicants must be detail oriented self-motivated possess excellent communication skills and can troubleshoot while learning new skills tools and technologies. They also possess strong time management organizational communication and decision-making skills with the ability to identify analyze and solve complex problems.

An Associate Network Engineer has knowledge of basic features and functionality of the network technologies present in the ISU network and is learning to apply that knowledge in support of maintaining the ISU network.

Information Technology Services (ITS) provides core computing network services enterprise systems and information security resources to the students faculty and staff of Iowa State. ITS partners with IT professionals from around campus to provide more specialized IT resources to ISUs academic and business units.

This position offers the opportunity for hybrid work but does require the employee to reside in the state of Iowa on or before the start of employment.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Level Guidelines
Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
Works on problems and issues of somewhat limited scope
Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
Responds to inquiries and issues escalating to manager or higher level workers as appropriate
May lead projects of limited scope and complexity
May provide guidance to students

Appointment Type:

Number of Months Employed Per Year:

Time Type:

Pay Grade:

Application Instructions: