Regional Performance Manager

Job Description:

Job Summary:

Lead the Charge! Elevating commercial performance as our new Regional Performance Manager. We are looking for a data-driven individual who is ready to roll up their sleeves and lead the Commercial and Support Team develop actionable data-driven insights and solve business problems using various quantitative tools and core project management skills. The ideal candidate will translate customer satisfaction and order intake expectations (our two primary KPI!) into clear targets for all levels of the company.

Primary Responsibilities:

Launch and Lead Performance Improvement Initiatives: 40%

• Drive performance improvement initiatives from a customer-focused perspective

• Define design and develop actionable data-driven insights

• Run/lead data driven root causes analysis and align different functions around a common improvement goal

• Lead problem solving procedure by applying quantitative tools and core project management skills

• Drive assigned projects completed on time within budget and with delivery of expected benefits

• Contribute influence and participate actively in the major transformation initiatives for the Satair Commercial and Support Organisation (ASC)

• Contribute and participate actively in other Satair functions Performance Community (X) colleagues and managers with for example workshops documentation presentations etc.

Actively Monitor and report on critical KPI affecting the Commercial & Support Team: 40%

• Identify trends drive business improvements and solutions via proficiency in analytics and strong ability to utilize data analytics

• Create and maintain KPI Dashboards

• Monitor routinely improvement deviation adherence

• Build strong relationships with relevant Satair and Airbus peers to support achievement of performance targets and improvement initiatives

Act as Internal Consultant : 20%

• Act as an internal consultant and supporter for end-to-end improvement actions

• Drive to lever values through utilizing data and new technologies

• Understanding the processes and pain points to gather requirements and opportunities

Additional Responsibilities:

• Support Commercial & Support Organisation (ASC) with communication regarding performance initiatives

• Support Commercial & Support Organisation (ASC) in deploying initiatives globally as needed.

• Support Commercial & Support Organisation (ASC) in kinds of reporting works in various frequency basis (weekly monthly quarterly etc)

• Other duties as assigned.

Outputs

• Constantly improve company performance and efficiency through processes report optimisation

• Increase customer satisfactions through improvement initiatives

• Complete initiatives in a fast time manner through strong connections with other functions

• Deliver internal reports to executive management with frequencies (weekly monthly quarterly)

Qualifications

Education:

• Master or Bachelors degree in Business Sales Administration Engineering Computer science preferred

Experience:

• Minimum 3-5 years working experience in an analyst position or similar

• 2 years of data analysis experience in a similar sized organization

Travel Required:

• 15% Domestic and International

Qualified Skills:

Knowledge Skills Demonstrated Capabilities:

• Advanced Google Suite Skills ( Docs Sheets Slides Forms ...)

• Intermediate knowledge of SAP preferred

• Intermediate knowledge of SalesForce preferred

Communication Skills:

• Strong command of English/Chinese written and verbal

• Knowledge of other languages (German French Spanish etc.) would be advantageous

Personal & Interpersonal Skills:

• Ownership

• Teamplayer collaborator

• Multiple tasks handling

• Stakeholder management

• Grow mindset and willing to learn new things

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

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