Senior Front Office Coordinator

Are you passionate about empowering organizations through seamless procurement support and driving successful system adoptionThen join us in our mission to pioneer smarter solutions for moving and transforming water reducing energy consumption and enhancing quality of life for people.

As our newSenior Front Office Coordinator you will be playing a crucial role in internal business support and the implementation of the Ariba Source to Pay solution helping internal clients navigate procurement processes while driving supplier enablement and change management across the organization. Youll be part of a diverse supportive and inclusive culture that celebrates our differences and puts people first by fostering growth well-being and a sense of belonging.

As a key part of the Group Purchasing Excellence team youll create impact by Driving procurement transformation by enabling stakeholders and suppliers to thrive on a new platform ensuring smooth adoption and operational excellence..

Your main responsibilities include:

• Manage procurement-related inquiries from internal clients via ticketing email chat and phone escalating complex cases and ensuring timely resolution
• Serve as a primary contact for internal stakeholders providing consistent support training and guidance on the Ariba Source to Pay platform
• Support supplier onboarding by inviting and guiding vendors to integrate with the Ariba system ensuring a smooth transition
• Assist in managing organizational change as teams transition to the new procurement tool minimizing disruption and fostering adoption
• Create and deliver training sessions and educational materials to deepen user understanding of the Ariba platform
• Monitor system usage identify process improvement opportunities and maintain accurate documentation aligned with procurement best practices

Above all you are a proactive communicator with procurement or business support experience strong organizational skills and a talent for guiding stakeholders through change and new system adoption. We would also imagine that you have:

• 3 years in a procurement administrative or business support role preferably in a Shared Service environment
• Excellent written and verbal communication skills in English
• Solid understanding of procurement processes and business support / procurement support services
• Basic project management and organizational skills

It is a plus if you also:

• Bachelors degree in Business Administration Finance or a related field
• Familiarity with Ariba or similar procurement platforms
• Experience supporting system implementations or change management initiatives

We care! Day to day you can look forward to:

• A working environment built around your needs with flexible hours home working opportunities and parental support.
• Annual bonuses health insurance and a strong focus on well-being activities.
• Three days additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others cant. We therefore welcome and encourage applications from all abilities experiences and backgrounds.

Are you ready to unlock possibilities at Grundfos Apply today!