MineStar Onboard Specialist
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Career Area:
Product SupportJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Job Description:
Caterpillar are expanding and have multiple opportunities for individuals seeking a new challenge in the mining industry. The Caterpillar Autonomous Onboard Specialist is a mine site-based role where you can work hand in hand with our customers.
Our Onboard Specialists play a key role in ensuring the Command for Hauling equipment and system is working at itsoptimumperformance using your specialist knowledge and experience. You will focus on supporting theMinestarhardware on the customers fleet with a focus on optimising system availability. You will partner with our Application Specialists who focus on the software to ensure the customer isoperatingat maximum performance. You will troubleshoot issues in the field and work with key Caterpillar teams such as commercial product support and engineering toidentify document and provide solutions for ongoing product improvements.
This role would suit someone with strong mechanical or electrical experience who is looking to balance that knowledge with some computer-based analysis. This job is not your traditional on the tools job but will involve some hands-on work. Ensuring the Command for hauling Equipment is configuredmaintainedand operated to Caterpillar specifications and best practice coaching and mentoring of customer personnel on interaction and operation of the Command for Hauling equipment and system are also key aspects of the role. Full product training will be provided as part ofyouron boarding process including ouron-board networks/machine control systems and how to troubleshoot them.
We will offer you a dynamic team environment with great opportunities for personal development. Your career as an Autonomous On-Board Specialist can offer training and operational experience enriched by international networking and collaboration.
Whatyou willdo:
As part of our on-boarding program you will go through a robust training program where you will learn all aspects of system operationtroubleshootingand application of autonomy to a mining environment. Once you complete this trainingprogramyou will be well positioned to support our customers inoptimizingsystem performance.
Once you complete your training program your job duties may include (among others);
Implement and SupportMineStar Command for hauling operation and maximizing system performance.
Becoming a trusted advisor for the client with key knowledge in the system in addition through close internal and external collaboration supporting the operation of autonomous trucks.
Manage machine and system integration
Provide technical support to the supervisors and maintenance technicians of the components on board theMineStarCommandfor hauling system.
Support the installation and configuration of hardware and software byestablishingQuality Assurance and Control processes.
Identifyfield issues troubleshoot and then track progress.
Analyze data relating to Autonomous and base machine faults including regular evaluation of the data accuracy and integrity of the system
Report on the working status of hardware and software of the Autonomous system to Engineering
Support in the development of training material and the definition of operational processes.
What youwillhave:
Customer Focus:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability toleveragethat information in creating customized customer solutions.
Service Excellence:Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Effective Communications: Understanding of effective communication conceptstoolsand techniques; ability to effectivelytransmit receive and accurately interpret ideas information and needs through the application ofappropriate communicationbehaviors.
Problem Solving:Knowledge of approaches tools techniques for recognizinganticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Relationship Management:Knowledge of relationship management techniques; ability toestablishand maintain healthy working relationships with clients vendors and peers.
Basic Requirements:
Bachelors degree in mechanical Electrical Mechatronic Engineering or a related engineering degree.
Experience within Mining Industry or/and Mining Technology. Working background in maintenance or asset reliability.
Knowledge in data analytics and reporting off-boardcommunicationsand mechanical / electrical drive mining trucks.
IntermediateEnglish.
Top Candidates Will Also Have:
2years experiencewith CATProducts Machines Miningtechnologyandonboard equipment troubleshooting
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Posting Dates:
abril 8 2026 - abril 19 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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Required Experience:
IC
About Company
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
