Senior CRM Developer

We are seeking a Senior Software Developer CRM (Dynamics 365) to lead development customization and support of enterprise CRM solutions. The role involves hands-on development technical leadership and collaboration with cross-functional teams to deliver scalable and high-quality CRM applications.

Key Responsibilities

• Lead development and support of Dynamics 365 CRM solutions across projects and operations
• Translate business and technical requirements into functional tested CRM applications
• Design develop customize and maintain CRM components including workflows plugins and integrations
• Build and enhance Power Platform solutions (Power Apps Power Automate Power Pages)
• Develop and maintain Power BI reports and dashboards for analytics and reporting
• Troubleshoot and resolve complex technical issues in CRM environments
• Lead and mentor junior developers; ensure best development practices
• Collaborate with stakeholders across the SDLC for design testing and deployment
• Conduct code reviews design walkthroughs and documentation
• Provide post-implementation support and continuous improvements

Must Have Requirements

• 10 years of experience in CRM development (focus on Dynamics 365)
• Strong hands-on experience with:
  • Dynamics 365 customization (Entities Forms Views Dashboards Ribbon Reports)
  • CRM Workflows Plugins and Power Automate (complex flows)
  • Development using C# JavaScript HTML
  • Building Power BI reports on Dynamics CRM data
  • Power Platform: Power Apps & Power Pages customization
• Expertise with Dynamics CRM SDK Web API OData FetchXML XRM Toolbox
• Experience with Azure integrations (App Services Functions Logic Apps) Dataverse design and / Azure-based application development
• Strong experience in CRM integrations and APIs
• Solid understanding of SQL ETL processes and data integration

Nice to Have

• Experience with CRM enterprise architecture and high-availability solution design
  • Marketing automation tools and customer journey analytics
  • Middleware and gateway integrations
  • DevOps tools (pipelines task boards CI/CD)
• Knowledge of Cloud security (Azure AD B2C authentication models roles & access control) Information management principles and best practices and Accessibility standards (e.g. AODA)
• Experience with Rapid Application Development (RAD) Core Angular TypeScript-based portal development