Systems Training Specialist, Bell Media
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Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Req Id:429162
Connection is everything. It drives us to innovate explore and stay close to what matters to us most. At Bell were building a more connected future through world-class networks AI-powered solutions and digital experiences that elevate how people live work and play every day.
We believe in empowering people. Thats why we equip our teams with cutting-edge technology AI tools and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact If youre inspired by innovation that advances how people connect and transforms whats possible you belong on #TeamBell.
Be at the forefront of one of the most exciting and ever-changing industries. On the Bell Media team you will be a part of creating and delivering the best Canadian and international content across digital media television radio and out-of-home advertising platforms. Youll join a team of passionate and driven innovators who are breaking barriers and expanding the reach of Canadas most-loved entertainment.
At Bell Media youll redefine digital connections and pioneer next-generation services propelling us to reach new heights unlock untapped potential and expand horizons for our customers.
Summary
The Systems Training Specialist plays a pivotal role in delivering highimpact training that supports Bells sales and operational excellence across multiple channels. This position is responsible for the design development delivery and evaluation of training programs that enhance system adoption elevate employee capability and strengthen overall team performance.
This role requires a strong instructional designer and facilitator who can adapt existing programs build new learning experiences and ensure all content is instructionally sound engaging and aligned to business needs. The ideal candidate demonstrates strong communication collaboration and project management skills across a variety of delivery formats including classroom vILT elearning and trainthetrainer.
Key Responsibilities
- Facilitate training for small and large groups across multiple formats including facetoface and virtual instructorled (vILT)
- Lead training for key business systemsincluding CRM platforms and MultiPlatform Order Entry Systemsensuring users build strong proficiency adopt best practices and apply system workflows accurately and efficiently
- Develop engaging learning activities course content and supporting materials
- Create multimedia assets such as audio video simulations and demonstrations
- Measure and evaluate training effectiveness providing followup and recommendations for continuous improvement
- Conduct needs analyses to identify systemrelated knowledge gaps and propose proactive training solutions
- Apply trends and best practices in learning technologies and instructional design to enhance training programs
- Provide regular project updates and manage deliverables to ensure ontime highquality completion
Critical Qualifications
- Proven portfolio of training delivery and facilitation experience
- Handson instructional design experience including curriculum and Lesson planning
- Strong written communication skills including copywriting and scriptwriting for training assets
- Experience in IBMS PIO Wide Orbit
- Knowledge of Media Sales industry terminology standards and performance metrics
- Ability to design and deliver facilitated learning experiences that support system adoption
- Datadriven approach to measuring and evaluating training outcomes
- Strong ability to collaborate with sales teams support functions and crossfunctional partners
Preferred Qualifications
- Understanding of adult learning principles and instructional design methodologies
- Postsecondary education in a related field (Instructional Design Education Communications etc.) is an asset
- Experience in Media Sales platforms is an asset
- Experience managing projects within defined timelines and shifting priorities
- Proficiency with Microsoft Office PowerPoint and the ability to learn internal systems quickly
- Ability to multitask prioritize and perform effectively under deadline pressure.
- Demonstrated ability to work independently showing strong judgment initiative and adaptability
- In the course of their duties this person will be required to interact with French & English speaking stakeholders across Canada
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Ontario : Toronto
Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 04/09/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created:CanadaONToronto
Bellone of Canadas Top 100 Employers.
Required Experience:
IC
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
