Automotive Service Coordinator (Evening Shift)

About Clutch:
Were on a mission to reinvent the way people buy sell and own cars. Are you game

Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.

Named two years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.

Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia British Columbia and Prince Edward Island. Clutch is backed by a number of world-class investors including D1 Capital Canaan Real Ventures Brand Project and Upper90. To learn more visit .

About the Role:

Were looking for a detail-oriented Automotive Service Coordinator to support our evening shift operations at our vehicle reconditioning facility. This role is ideal for someone dependable customer-focused and comfortable working in a fast-paced target-driven environment. Evening availability is required. The shift schedule is Monday to Thursday 4:30 PM 3:00 AM and includes a $1.50 per hour shift premium.

What Youll Do:

• Greet and assist customers with vehicle service needs providing exceptional service at all times
• Schedule appointments for vehicle repairs maintenance and inspections
• Accurately document customer concerns service history and recommendations to ensure all needs are met
• Work closely with technicians to ensure timely and accurate completion of work orders
• Provide customers with detailed estimates timelines and costs for services
• Address customer concerns answer questions and resolve issues to maintain high satisfaction
• Stay current with industry trends technologies and best practices in automotive service
• Follow all safety protocols and maintain a safe organized workspace

What Youll need:

• A high school diploma or equivalent is required.
• A valid minimum G2 Drivers License in Ontario with a clean drivers abstract is required.
• Must be available a minimum of 40 hours per week.
• Strong communication and collaboration skills with the ability to work effectively in a fast-paced environment.
• A high level of attention to detail with a commitment to accuracy in all tasks.

Employment Type:

• New Permanent Full-Time

Compensation & Benefits:

• $20 hourly
• Health & dental benefits
• Pay decisions reflect objective criteria: skills performance market benchmarking responsibilities and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email