Salesforce functional Analyst (CPQ)

1. Stakeholder Collaboration

Partners with the Product Owner and the Salesforce Lead to align on priorities scope and roadmap

Works closely with Business Owners to understand their needs pain points and objectives

Bridges the gap between what the business wants and what the team can realistically deliver

2. Requirements Gathering & Analysis

Facilitates workshops interviews and walkthroughs with business stakeholders

Asks the right questions to uncover real needs behind stated requests

Validates that requirements are complete consistent and feasible within Salesforce

3. Writing User Stories

Translates requirements into well-structured user stories

Defines clear acceptance criteria for each story

Works with the Product Owner to refine and prioritize the backlog

4. Solution Design

Proposes Salesforce-native solutions where possible (configuration over customization)

Evaluates trade-offs between different approaches and advises accordingly

Flags technical risks or limitations to the Product Owner and developers

5. Documentation

Delivers ready-to-develop user stories with sufficient detail for developers

Documents As-Is processes designs To-Be solutions and keeps these up to date as solutions evolve

Qualifications :

Strong Salesforce platform knowledge (standard objects flows data model AppExchange ecosystem) 

Salesforce Cloud expertise:

-Sales Cloud & Service Cloud is considered foundational

-CPQ is highly valued (or compensated with eagerness to learn)

-Billing Service Cloud Voice and Pardot (MC Account Engagement) are a welcome bonus

Excellent analytical thinking being able to break down complex processes

Strong communication skills comfortable both with business and technical audiences

Detail-oriented

Proactive mindset

Remote Work :

No

Employment Type :

Full-time