Head of Programme Management office (PMO) for HR Digital Transformation, CST

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ABOUT WFP

The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.

At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.

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WHY JOIN WFP

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive diverse and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: Head of Programme Management office (PMO) for HR Digital Transformation
TYPE OF CONTRACT: CST REG
UNIT/DIVISION: HRMOI/HRM
DUTY STATION (City Country): HQ Rome Italy FULLY REMOTE
DURATION: >8 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The United Nations World Food Programme is the worlds largest humanitarian agency fighting hunger WFPs HR Technology and Analytics Branch (HRMOI) powers the digital backbone of HR delivering smart tools data and strategy to streamline processes drive decisions and elevate experience.
HRMOI leads the development implementation and maintenance of the HR technology strategy and roadmap ensuring streamlined effective and compliant HR processes across the organization. It provides data analytics and digital tools to employees managers executives HR practitioners and external partners supporting evidence-based decision-making improving productivity and enhancing employee and customer experience.

The HRMOI Branch consists of six workstreams:
(STREAM 1) Payroll time & audit systems;
(STREAM 2) Talent learning & recruiting systems;
(STREAM 3) People analytics & reporting;
(STREAM 4) Organization positions & security;
(STREAM 5) HR capabilities system adoption & experience;
(STREAM 6) HR technology implementations.

ACCOUNTABILITIES/RESPONSIBILITIES:
The Programme Manager Officer (PMO) will support the development implementation and related change management of initiatives shaped to support the advancement of people technology and analytics.
Under the direct supervision of the Human Resources Management (HRM) Programme Director the Consultant will be responsible for (not limited) to the following tasks:

1. Support the development implementation and related change management of strategies and plans to advance people management technology and analytics aligned with departmental WFP and wider UN strategies policies and processes to support HQ and field operations to meet the mandate of WFP.
2. Apply in-depth understanding of WFP strategy and People Policy diverse local contexts and emerging leading HR market practices to support the development of tailored HR projects to effectively meet local needs.
3. Partner with senior managers and other critical stakeholders within HR and beyond to understand their vision mission needs/challenges and operating environment in order to transform strategic and operational business objectives with regards to the digital transformation of people management into pragmatic well-embedded solutions.
4. Develop and implement project/programme management standards guidance and processes within the programme portfolio ensuring that effective quality control is in place to monitor adherence to targets. Identify gaps and challenges in existing project management systems and devise solutions to be implemented.
5. Ensure that activities are continually monitored and the findings used to 1. Inform activity developments 2. Support strategic decision making 3. Provide timely and consistent reporting to relevant stakeholders.
6. Provide advice governance and oversight to projects within the Digital HR transformation portfolio on project management & performance reporting to drive the quality consistency and timeliness of project management and performance reporting.
7. Apply knowledge of workforce data and analytics to define the type of insights needed to support strategic decision-making on matters related to the digital transformation of people management.
8. Gathers data and different perspectives takes expert advice shares knowledge and uses a systematic approach to develop reports that facilitates decision making for executive management/senior management and other stakeholders.
9. Shows expert knowledge of Country Office / Division challenges and applies this to provide tailored guidance advice and support for the design and implementation of HR digital transformation projects. Proactively seeks information on the local employee context.
10. Support the development management and coordination of consistent and impactful organization-wide communication and change management of HR digital transformation project partnering with the Communications and Advocacy Division to develop the most effective approach.
11. Ensure that guidance and support is provided to Country Offices Regional Bureaux and HQ Divisions regarding the development of initiatives part of the digital transformation of people management to effectively anchor them organization wide and position these efforts within the strategic planning and thinking of WFP.
12. Maintain relationships and collaborate cross-functionally to align programme activities with wider divisional/corporate activities and ensure a coherent approach that enables efficient delivery of the new HR digital transformation initiatives being planned.
13. Identify and build productive relationships with a broad range of internal and external partners including other UN agencies with regards to HR digital transformation to 1. Transfer knowledge and expertise 2. Promote WFPs strategies and projects and position WFP as a leader in this area. 3. Strengthen partnerships with these entities.
14. Support the integration and application of new people management technology and analytics across relevant corporate processes and systems organization wide.
15. Lead efforts to design and institutionalize learning and development initiatives as adequate to support the digital HR transformation.
16. Manage a team of staff providing expertise coaching and guidance as required to ensure appropriate development and enable high performance. Identify talent for recruitment of open positions as necessary.
17. Take responsibility for an equitable and inclusive workplace which incorporates all dimensions of the WFP diversity and inclusion framework.
18. Other duties as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:
Advanced university degree in one or more of the following disciplines: Public or Business Administration Human Resources Management International Relations Management or other related fields.

Experience & Skills: A minimum of eight years of progressively responsible experience in carrying out project management for complex transformation projects in an international organization and/or large global corporation is required. Experience managing a team is required.
Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices techniques and processes and specialized knowledge in project and change management.
Strong business acumen and commercial understanding.
Has planned and delivered HR strategic projects (i.e. change management and HR Programme design) that have contributed to increased organizational efficiency.
Demonstrated knowledge of project management and ability to identify key project management issues and provide in-depth analysis with well formulated recommendations.
Sound theoretical understanding of performance reporting concepts and principals with a broad knowledge of best practices techniques and processes.
Knowledgeable and experienced in efficient Change Management methods.
Strong analytical skills with the ability to analyse and interpret large amounts of information drawing out the key messages to develop strategies and policies.
Strong personal credibility and influencing skills with proven ability to build trusted relationships with senior managers and other key stakeholders to realize outcomes.
Mature judgment strong technical analytical and communications skills.
Proven track record for planning executing controlling and closing projects and the ability to manage multiple projects simultaneously with minimal supervision.
Exceptional presentation and executive management communication skills.
Ability to competently mediate disagreements and negotiate agreeable resolutions.
Highly proficient skills in Word Excel and PowerPoint.
Experience of Programme and project level financial management.

Languages:
Fluency in oral and written English and ideally with an intermediate knowledge of another official UN language (Arabic Chinese French Russian and Spanish) or Portuguese (one of WFPs working languages).

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