Dutch Customer Support – Athens
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
DUTIES AND RESPONSIBILITIES:
Handle all incoming contacts from accommodation rental managers/owner
Serve as the main point of contact via telephone ensuring efficient call handling and clear professional communication.
Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications rates and/or availability extranet tooling usage etc.
Use adequate tools processes and/or methods to ensure the provision of accurate valid and complete information
Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
REQUIREMENTS:
Native/fluent in Dutch & fluent in English (at least B2 level) both oral and written
Ability to identify apply and explain your product and/or service expertise with clarity
Ability to cover morning weekend and afternoon shifts on rotation with colleagues
Tech savvy and full proficiency with MS Office products
Resident of Greece or ability to relocate under short notice.
BENEFITS:
Excellent remuneration package based on experience skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
25 days annual leave per year
Meal allowance
Guidance and tools to reach your full potential
About Company
We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.
