Customer Advisor – German Speaking

Cross Border Talents

Job Location:

Thessaloníki - Greece

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location: Athens Greece Remote within Greece only

About the Role

We are recruiting German-speaking Customer Advisors on behalf of a leading international BPO company based in Athens Greece. This is an excellent opportunity for German native or near-native speakers looking to build a career in customer service within a multicultural environment with the flexibility of on-site or remote work options.

Your Responsibilities

Handle inbound customer inquiries via phone email and/or chat in German
Provide accurate information and resolve customer issues efficiently
Ensure a high level of customer satisfaction in every interaction
Escalate complex cases to the appropriate team when needed
Document interactions accurately in the CRM system
Meet individual and team KPIs (response time CSAT resolution rate)

Your Profile

German native or C1/C2 level written and spoken mandatory
English B2 minimum
Strong communication and problem-solving skills
Computer literate; experience with CRM tools is a plus

What We Offer

Competitive salary and performance bonuses
Relocation support (flights and accommodation assistance) for on-site candidates
Paid training program
Private health insurance
Career growth opportunities within an international company
Remote work option available for eligible profiles
Multicultural work environment in Athens

Kundenbetreuer Customer Advisor Customer Support Agent Call Center BPO Multilingual Athens Greece Remote EU Relocation Greece C1 German C2 German Inbound CRM CSAT Help Desk Customer Care German Speaker

Location: Athens Greece Remote within Greece only About the Role We are recruiting German-speaking Customer Advisors on behalf of a leading international BPO company based in Athens Greece. This is an excellent opportunity for German native or near-native speakers looking to build a career in custo...